Facility Systems Technician
Prairie St. John's - Fargo, ND

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Position Summary:

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion

Prairie St. John's, a 91-bed psychiatric care facility located in Fargo, North Dakota, has been providing services for children, adolescents and adults to address mental health issues, chemical dependency or addiction and co-occurring disorders since 1997. Prairie offers a full-service psychiatric and addiction Continuum of Care. This Continuum of Care includes inpatient hospitalization, partial hospitalization, residential treatment, intensive outpatient services and clinic services. Prairie St. John's currently has a Facility Systems Technician position available. The candidates selected will be responsible for the following:
• The Facility Systems Technician assists in managing performance and security for all UHS systems within the facility. The incumbent implements UHS Corporate IT and HIPAA policies and standards, ensuring adherence to security procedures; trains users on systems operations and procedures; completes requested CAR-PAC’s to submit to corporate; provides technical support services for all software and hardware associated with the enterprise network including but not limited to: LAN/WAN, internet, video conferencing, remote access, workstations, printers, communications systems, security cameras, and all other electronic equipment.

• Ensures effective support for software, hardware, network and phone system.
• Updates workstations hardware and software effectively and timely.
• Installs new equipment with appropriate peripherals and software to staff.
• Maintains the facility’s file server backup systems.
• Performs equipment repairs
• Monitors work order system for specific daily tasks
• Establish and maintain inventory log
• Orders computer equipment to maintain compliance.
• Ensures conformance with corporate information systems standards and objectives
• Acts as a liaison of UHS Corporate IT&S
• Trains staff as needed for appropriate hardware and software usage.
• Demonstrates accuracy and thoroughness and looks for ways to improve and promote quality.
• Effectively handles frequent change, delays, or unexpected events and changes approach or method to best fit competing demands
• Approaches others with respect and consideration regardless of their status or position and works collaboratively with their time commitments.
• Follows through on commitments and responds to management direction.
• Instrumental in assisting with any software/hardware projects.
• Performs various other duties as assigned or as requested.
Position Requires: Associate Degree in computer related field and 2 years experience, or equivalent combination of education and work experience. Previous experience with LAN/WAN and support of computer and communications hardware is required. Knowledge of analog, digital, and VOIP phone systems is preferred.
UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.