The purpose of this position is to provide services to families and/or child(ren) who reside in the City of Danville. This is accomplished by assessing the needs of the families; making referrals to the community partners; monitoring the compliance with services within the home and the community; attending meetings, hearings, assisting clients with home placements as needed as well as Child Care needs; providing crisis assistance; attending court proceedings to testify and complete court ordered documents; providing transportation to appointments in town and out of town; monitoring home through announced and unannounced visits; making referrals as needed; maintaining case documentation. Other duties include facilitating family engagement meetings with families; emergency management and on-call duties. The Child Care worker is also responsible for training of vendors for CPR/First Aid.
Essential Job Functions*:
Schedule and conduct interviews, reviewing of additional history, completing narrative, evaluate information of clients resources, determine current and future needs, complete forms, involve client in service planning process, prepare client to utilize service plan, set appropriate goals, case redetermination, how to properly use the child care card, authorize purchase orders/payment, provide service to clients with unusual circumstances, contact employers, and contact community partners (Head Start, Community Action, Health Dept. and other State Agencies)
Case record organization, monitor incoming cases on Common Help, maintains case records to ensure documentation of chronological history and complete necessary reporting and record keeping requirements, regular monitoring and updating of Virginia Child Care Management System, EPPIC, SPIDER, ADAPT, Common Help, and other systems as needed, maintains regular contact with clients within a quarter, redetermination of eligibility completed yearly, updated Service Plans, complete authorizations for payment, and prepare records for State review and audits.
Regular person to person contact with vendors, training of vendors (CPR/First Aid), referral to other agencies for required training when needed, skills training for providers in age appropriate groups and special needs areas, counsels vendors, referral to State agencies for approval and updates, maintain close contact with Virginia Child Care Licensing, Child Care Aware of Virginia, monitor Electronic Payment Processing and Information Control System in order to review child attendance, child care payments, card history, reissuing child care cards, and troubleshooting, and to mediate disputes between vendors and clients.
Mandated trainings, community collaborations, state and local committees and boards, court and appeal hearings, gathering of information for investigation of fraud cases, maintaining ongoing waiting list when money is not available for child care program and dispute resolutions.
Formal Education: Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.
Experience: No experience required.
Supervision: Job has no responsibility for the direction or supervision of others.
Human Collaboration Skills: Decisions regarding interpretation of policies may be made. Contact may involve stressful, negative interactions requiring high levels of tact and the ability to respond to aggressive interpersonal interactions. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.
Freedom to Act: Receives Limited Direction: This job title normally performs the duty assignment according to his or her own judgment, requesting supervisory assistance only when necessary. Special projects are managed with little oversight and assignments may be reviewed upon completion. Performance reviewed periodically.
Technical Skills: Skilled: Work requires a comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the work environment of the organization.
Fiscal Responsibility: This job title has no budgetary/fiscal responsibility.
Reading: Advanced - Ability to read literature, books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents. Ordinarily, such education is obtained in at the college level or above. However, it may be obtained from experience and self-study.
Math: Intermediate - Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
Writing: Intermediate - Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
Special License and Certificates:
Bachelor’s degree in human services field, Valid driver’s license.
City of Danville, VA - 6 months ago