Performs difficult professional work supervising, training and directing social workers providing specialized services to parents and their children who are in need of temporary or permanent out-of-home care, foster homes, adoptive homes, custody investigations and after-care services to children returning for correctional institutions; does related work as required. Work is performed under the general supervision of the Chief Social Services Supervisor. Supervision is exercised over assigned social services staff.
Essential Job Functions*:
Must be physically able to operate a variety of standard office equipment and possess the ability to lift, carry, push, pull or otherwise move objects or items customary and reasonable in an office environment; Ability to lift and transport training and other materials weighing up to 35 lbs.; Ability to climb stairs; Ability to respond to emergency situations in an unknown and/or potentially dangerous environment, which may include verbal abuse or threat to bodily harm. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for preparing and analyzing written computer data; determining the accuracy and thoroughness of work, and observing general surroundings and activities. Worker is subject to inside and outside environmental conditions. Worker may be exposed to bloodborne pathogens and required to wear specialized protective equipment.
Provides leadership and guidance to workers who deal with social services to children and/or adults and ensure they receive the proper direction and knowledge needed in case preparation and performance; Trains and evaluates workers in policies and procedures used in casework in accordance with federal, state and local guidelines; Assigns and reviews cases to ensure the objectives and goals of the department, as well as the client, are accomplished; Coordinates special activities, events, and programs for all eligible recipients; Represents unit/agency in community by making presentations to general public and other agencies; Serves on committees and boards as designated and approved; Prepares special and regular reports as required; Employs, supervises, trains, motivates and disciplines authorized personnel in a consistent, fair and uniform manner in accordance with the City’s personnel policies including Equal Employment Opportunity and Affirmative Action; Reports to work on assigned duty schedule; Performs other reasonable duties as assigned.
Maintains a working relationship with other agencies, being aware of outside resources and how to use them effectively; Maintains records and makes reports; Evaluates worker performance.
*Note: The essential functions of the job are not limited to those listed in the position description. The City retains the discretion to add to or change the duties of the position at any time.
Thorough knowledge of the philosophy, objectives, practices and techniques of social work and counseling; Thorough knowledge of the principles and techniques of child welfare, family services, public assistance and protective service work; Thorough knowledge of the programs, laws and procedures of public assistance programs of the area of assignment; Thorough knowledge of community resources for social services; Ability to plan, organize, assign and supervise the work of a staff of social workers and to train and instruct subordinates; Ability to establish and maintain effective working relationships with customers, officials, employees and various parties to cases.
Possess a minimum of a baccalaureate degree in the Human Services field or possess a minimum of a baccalaureate degree in any field accompanied by a minimum of two (2) years of appropriate and related experience in a Human Services related area, some of which was in a supervisory capacity.
Special License and Certificates:
Possession of a valid drivers license.