Family Support Specialist
This position works in partnership with families, social workers, and services providers to promote safety, permanency, and well-being for children referred by the local child welfare agency. Uses a variety of family engagement strategies to coach, educate, and support families. Care coordination, including assessment, developing and monitoring plans, linking community resources and crisis support, is provided in concert with children and families and community partners.
• Provide care coordination, including assessment, planning, linking, monitoring, and advocacy, to assigned children and families from intake to discharge from the program.
• Facilitate meetings and engage child, youth and families in planning and decision-making.
• Provide information to families in order to enhance their awareness of child abuse and neglect, promote family stability and a healthy family system.
• Facilitate, monitor, and assess family-time between children and their parents providing education, modeling, and coaching.
• Create a plan of care involving the child, family, caregivers, social worker and other service providers.
• Review and update plan of care every six month (more frequently as needed) to ensure progress is being made towards goals or modifications are being made in a timely manner.
• Complete monthly progress reports and update plan of care whenever goals, interventions, or timelines need to be changed.
• Maintain electronic and paper records of each case, ensuring that chronological notes and activities are accurate and entered timely into the appropriate data system.
• Ensure completion of documentation related to billing within established time frames.
• Identify and monitor children and families at risk, advise supervisor of their status.
• Serve on-call as assigned.
• Function as a contributing member of a multi-agency team.
• Recommend community services and otherwise assure continuity of care for children and families.
• Treat all children and families with the utmost respect and common courtesy.
• Build a learning community through participation in staff development programs and opportunities and sharing expertise and experience with others. Participate in team meetings, client care, utilization reviews, and staff meetings.
• Establish and maintain effective working relationships required for proper functioning within the role, including but not limited to those with supervisory staff, community resource providers, children and families, and other program and EYA staff.
Bachelor’s Degree from an accredited university in the area of psychology, social work, or other related human service field. Two years experience working with children who have family, educational or emotional disturbance, including experience working with family issues required.
Eckerd is a drug-free workplace and Equal Opportunity Employer. Eckerd utilizes E-verify to confirm employment eligibility.
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