General Definition of Work
Performs difficult professional work supervising service programs, training and supervising social service staff, assigning cases and managing caseloads, overseeing records and file preparation and maintenance, preparing reports and related work as apparent or assigned. Work is performed under the general direction of the Family and Children’s Services Administrator. Divisional supervision is exercised over personnel within the division including: Child Protective Services, Juvenile Justice Services, and Alternate Care Services.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Examples of Duties:
Assists Family and Children’s Administrator in developing, analyzing and reviewing contracts and budgets.
Assists Family and Children’s Administrator in authorizing expenditures; projecting anticipated revenues; and monitoring revenues/collections.
Serves as the Family and Children’s Administrator in their absence; make decisions as needed in their absence.
Assigns, directs, trains and inspects staff work; evaluates staff performance; coaches and/or counsels staff; develops staff schedules; provides recommendations regarding staff hiring, promoting, suspending, disciplining or terminating.
Assist Family and Children’s Administrator in developing and implementing policies and procedures for the Family and Children's Department.
Assist Family and Children’s Administrator in developing new, and refining existing, funding streams.
Represents the department at state, county and local meetings.
Assists Family and Children’s Administrator in developing, promoting implementing and refining new and existing programs.
Provides community collaboration through various committees and task forces; participates in community forums.
Responds to and works to resolve client and general public complaints.
Works with other health and human service and county departments, and community agencies to facilitate service coordination.
Ensures that programs operate in compliance with County, State and Federal laws and regulations.
Monitors and supervises child protection ongoing, juvenile intake, juvenile supervision, juvenile treatment court and alternate care programs
Available after hours for on-call services.
Knowledge, Skills and Abilities
Thorough knowledge of the philosophy, objectives, practices and techniques of social work and counseling; thorough knowledge of the techniques and the means of interviewing, counseling and investigating; thorough knowledge of the principles and techniques of child welfare, family services, public assistance and protective service work; thorough knowledge of community resources for social services; ability to plan, organize, assign and supervise the work of staff of social workers and to train and instruct subordinates; ability to communicate ideas effectively both orally and in writing; ability to establish and maintain effective working relationships with clients, officials, associates and various parties to cases.
Education and Experience
Bachelor's degree in social work, psychology, counseling, or related field and considerable experience in a human services setting with moderate experience in a supervisory position, or equivalent combination of education and experience.
This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force; work regularly requires sitting and speaking or hearing, frequently requires standing, using hands to finger, handle or feel and reaching with hands and arms and occasionally requires walking, tasting or smelling, pushing or pulling, lifting and repetitive motions; work requires close vision, distance vision, ability to adjust focus and peripheral vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, using of measuring devices, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to outdoor weather conditions; and occasionally requires exposure to blood borne pathogens and may be required to wear specialized personal protective equipment; work is generally in a moderately noisy location (e.g. business office, light traffic).
State of Wisconsin Social Work Certification.
Juvenile Intake Training.
Coordinated Service Team Training.
Child Protection Access/Assessment Ongoing Training
Valid Driver's License.
St. Croix County, WI - 12 months ago