Federal Student Loan Collectors Wanted in Rochester, NY
EOS CCA - Rochester, NY

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Job Description:
EOS CCA is a national Accounts Receivable Outsourcing
(ARO) company headquartered in Norwell, Massachusetts
with regional offices in Brockton(MA), Rochester(NY),
Chicago, Dallas, Denver and Novato(CA). In total, EOS
CCA employs over 1200 employees across North America.
EOS CCA is a division of the EOS Group, one of Europe's
largest ARO companies with over 40 subsidiaries, 4,000
employees and an operational presence in 23 countries.
As part of the EOS Group, we enjoy an international
presence and unparalleled global reach in our industry.

Job Responsibilities include:
  • Making outbound calls/Fielding inbound calls
  • Negotiating repayment or administrative resolution
of borrower account
  • Updating consumers account information
  • Clearly documenting call results
  • Leaving messages for borrowers to call the office
  • Using Internet tools to find consumers contact
information (Skip tracing)
  • Exceed minimum performance requirements
  • Adhering to strict security policies and procedures
(Federal and Agency Laws)

Job Requirements:
We are looking for professional candidates with Customer
Service experience that possess a strong work ethic,
excellent telephone etiquette and the ability to work in
a high-energy, fast-paced work environment. professional
dress and reliable transportation is required.
Candidates must have some keyboard experience and
bilingual Candidates are encouraged to apply.

Other requirements include:
  • Stable work history
  • Outstanding communication skills, telephone etiquette
and excellent listening skills
  • Positive attitude, strong work ethic, high energy and
motivation to complete assigned tasks and goals
  • Ability to multi-task & work in a fast-paced
professional setting
  • Typing and Basic computer knowledge
  • Ability to adapt to change
EOS CCA offers a competitive base wage plus bonus
opportunities, health, dental and company 401K plan and
All applicants will submit to a pre-employment
background check and drug screening.
Please apply directly to this job posting to be
considered for these positions.
Req. Code : 131
Division/Department : New York
Shift/Hours : Rotating
Skills : Accounting - > Collections

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