GENERAL DESCRIPTION OF POSITION
Incumbent serves as a Fetch Coordinator, responsible for collecting reports through outbound calls.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Handles outbound calls acquiring reports from Angie's List members.
Transcribes member reports into proper databases.
Operates computer to access informational data-bases.
Receives, reviews, and follows-up on various requests.
Performs related duties as required or assigned.
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Possession of High School Diploma required, Bachelor’s degree strongly preferred.
Experience in customer service and sales.
Call center experience is strongly preferred.
Ability to type 40 words per minute, perform detailed-data entry, perform extensive internet research, and utilize strong computer skills.
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