Field Account Executive
FedEx Office - Houston, TX

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The Field Account Executive is responsible for prospecting, developing, and growing new accounts and growing FedEx Office’s existing local market customer base.

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

Meet or exceed sales quotas in existing accounts and territory
Maintain regular contact with designated accounts, per established sales process requirements
Schedule and conduct face-to-face sales calls to include cold calling activity
Provide pricing information and pricing levels to named account base, per established pricing guidelines
Create and present value-added business solutions to specific named accounts, within prescribed guidelines
Build rapport with customers using a consultative sales approach
Serve as the primary relationship owner for accounts in territory to ensure proper service and retention
Grow relationships and sales in assigned accounts
Build and maintain a pipeline of business at established standards
Interact with Sales leadership to develop and review sales strategies for sales accounts and prospects
Drive target products and promotions, as directed
Work with other sales resources in a team selling capacity to include involvement with other FedEx operating companies and secondary coverage to national accounts, as assigned.
Maintain accurate customer relationship management systems, including daily activities and account updates
Refer orders and/or bids/quotes to appropriate Operations resources
Refer project management, including outsourcing coordination, to appropriate Operations resources
Prospect for new accounts and provides relevant information to be considered for the account base
Assist in account recovery
Meet all minimum activity standards consistently
All other duties as needed or required

Bachelor's degree or equivalent experience required
2+ years of business to business direct selling experience required
Experience within the document solutions or product offerings industry, preferred but not required
Strong understanding of sales financial targets and quotas with proven successful results
Demonstrated success of the consultative selling process
Proven organization, planning, administrative, and planning skills
Proven skills and aptitude to excel in a customer-focused and results-driven environment
Demonstrated business math and intermediate computer skills
Experience utilizing Customer Relationship Management (CRM) software programs preferred
Presents a personal professional image
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring, including successful passing of background check.
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook.

Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to work within the appropriate level of independence

(Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
Suggests areas for improvement in internal processes as well as possible solutions
Works with management to reduce company costs/wastes, to optimize profitability in areas of responsibility
Applies Quality concepts learned from training during daily activities
Supports FedEx Office’s Quality initiatives

FedEx Office - 2 years ago - save job
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