Field Claim Representative
FBL Financial Group, Inc. - Eagan, MN

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Investigate, evaluate, and negotiate claim assignments involving multiple lines of insurance within assigned territory. Territory covers the south metro area and surrounding counties.

Contribute to the financial success of Farm Bureau by effectively determining if losses are covered under the terms of an existing policy. Set priorities and plan activities to manage an inventory of selected field investigation assignments in a manner that meets quantity and quality job expectations and service standards within the Field Claim Representative’s authority. Be thorough and imaginative in investigations. Determine the cause and origin of property losses. Project a positive image of Farm Bureau by fairly and efficiently negotiating and settling claims with all customers. Assist in ensuring efficient operations during natural disasters by resolving claims during storm operations. Assure claims are settled in accordance with regulations and policy language by keeping current with existing and pending claims precedents and legislation. Document investigations, evaluations, recommendations, and plans of action. Cooperate with departments to insure aims and objectives of Farm Bureau are achieved.

College graduate or equivalent plus two years field adjusting or similar experience required. Must have or attain Associate in Claims (AIC) or Senior Claims Law Associate (SCLA) designation within four years. Completion of 2 parts CPCU required within two years. Certificate in General Insurance preferred.

A valid driver’s license and satisfactory Motor Vehicle Records are required. Some travel with overnight stays. Must attend training schools as required. Must be able to work under all kinds of weather conditions and fully appraise all physical aspects of the property and buildings. Familiarity with Windows operating system, Lotus Notes, and CICS or Iowa system preferred. Ability to read, write and speak the English language.