This position will report into headquarters in Redwood City and will work with the local Project Manger to assist in all aspects of deploying Silver Spring Networks (SSN) hardware for Distribution Automation (DA). Employee must have the ability to work independently to perform radio frequency range and coverage testing, and GPS data gathering for endpoint locations. This employee will also be responsible for performing system diagnostics to identify and resolve SSN network problems and assist in training and quality assurance in the installation of network equipment.
Perform field site surveys prior to project deployment to assess best gateway and Bridge/relay placement.
Interface with customer and contractor installation teams during the installation phase. Work with and support outside contractors and customer installers to ensure project deployment timeliness and quality.
Assist in training installers for network relays, gateways and related SSN software.
Assist as needed in all aspects of field deployment.
Responsible for ensuring network device information is accurate in Distribution Automation-Network Element Manager (DA-NEM) application.
Document and communicate all project issues, potential solutions and recommended actions to Project Manager.
Must be knowledgeable of project scope, contract requirements, customer union contracts (if applicable) and required training programs.
Identify and recommend improvements to Operating standards, policies, procedures and equipment related to SSN projects to increase efficiency, improve consistency of operating standards, decrease operating costs and improve overall customer satisfaction.
Participate in industry related training programs and other self-improvement programs each year.
Prepare yearly performance goals.
Technical training and knowledge of radio frequency test equipment used in planning and installing radio network equipment.
Basic understanding of UHF antennas and transmission lines and their measurement.
Ability to configure and troubleshoot IP routing in both IPv4 and IPv6 networks.
Experience in personal computer operations and use of mapping tools, word processing, project management and spreadsheet systems.
Experience and knowledge of gas, water and electric utility meter reading and related technologies is desirable.
Experience with DNP3, SCADA, and reclosers, sectionalizers, feeder switches, capacitor banks and their controllers, transformers, and voltage regulators is desirable
Demonstrated analytical, organizational and problem solving skills.
Ability to travel as much as 80% of the time.
Ability to organize, prioritize and manage multiple tasks.
Must possess good written and verbal communication skills.
Possess a valid driver?s license.
Chiacgo, Illinois, United States