Field Sales Representative
Data Innovations, LLC - South Burlington, VT

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Field Sales Representative

Data Innovations LLC, the world’s largest and most successful clinical and blood laboratory Middleware Company is currently seeking a Field Sales Representative. This position’s primary responsibilities are to maintain key account relationships as well as develop new relationships by positioning Data Innovations as the leader in laboratory middleware solutions by demonstrating the value of our products within laboratory environments and workflows.

Essential Functions and Responsibilities:
  • Establish and maintain relationships and customer loyalty with customers and business partners in the medical community
  • Generate revenues from existing accounts as well as identify new business opportunities
  • Identify laboratory solutions for existing and new customers with the purpose of generating sales and delivering customer satisfaction
  • Perform sales presentations of the company’s products and solutions to customers
  • Maintain strong professional relationships with strategic customers and business partners through regular meetings and interactions, which includes frequent on-site field visits
  • Develop sales plans and market assessments, including identifying potential customers, up-sell opportunities prospective contacts and Business Partner Development
  • Drive targeted revenue goals with the closure of sales
  • Successfully negotiate contract terms and conditions
  • Prepare and accurately process sales orders
  • Work collaboratively with other members on the sales team and other departments to ensure customer needs are met
  • Provide regular updates to Management on all aspects of sales
  • Actively participate in tradeshows, workshops and educational events
  • Provide feedback to the research and development and management team regarding customer needs and desired product enhancements
  • Maintain internal tracking systems for services and customer follow-up
  • Develop and maintain an expert level knowledge of the use and functionality Instrument Manager™ software, its associated modules and the laboratory industry
  • Perform other related duties as assigned
Knowledge, Skills, and Abilities:
  • Ability to learn and comprehend medical and scientific information
  • Ability to learn new products and incorporate into existing offerings
  • Proven track record of maintaining customer satisfaction and sales accomplishments
  • Demonstrated ability to develop and maintain long-term business relationships
  • Excellent problem solving skills
  • Excellent negotiation skills
  • Persuasive Communication skills (verbal and written)
  • Ability to successfully manage many complex prospective customers/Business Partners simultaneously
  • Strong networking and executive selling skills
  • Working knowledge of Microsoft Office products
  • Ability to follow DI’s policies, procedures and system usage practices
  • Satisfy travel requirements (minimum 50% of travel required)
  • Meet location requirements based in South Burlington, Vermont for training (approximately for first 3-6 months, and as necessary)
Education and/or Experience
Bachelor’s Degree, and at least 3-6 years outside sales experience with a laboratory middleware, instrumentation, or information system vendor

Physical Requirements/Working Conditions:
Except for first 3-6 months, while performing duties of this job, the employee is predominately working at customer locations, with the remainder of the time working from a home-based office.

Preferred skills and experience:
In addition to the above requirements, the ideal employee/candidate will have experience with the following:
  • Medical/Healthcare Background including knowledge of medical/clinical laboratory workflow operations
  • Licensed Medical Technologist
  • Experience with Regulatory Compliance (e.g. FDA, HIPAA, ISO)
  • Previous experience using Data Innovations’ products/services