Field Service Coordinator
Danaher - Indianapolis, IN

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DIA000567

OPCO Description

Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems are found in hospitals and other critical care settings around the world and produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Scientists use our life science research instruments to study complex biological problems including causes of disease and potential new therapies or drugs. Beckman Coulter is an operating company of Danaher Corporation.

Description

The Field Service organization ensures that critical equipment in hospitals, doctor's offices and research institutes across the country are serviced and maintained in an efficient manner. As a Field Service Coordinator you support the engineers in the field with scheduling preventative maintenance, receiving and prioritizing client’s service requests, assisting with inventory management and guaranteeing service compliance.

Qualifications

Minimum Qualifications: High School Degree or equivalent with 2+ years relevant experience. Must have excellent communication and persuasion skills. Must thrive in an ever changing team environment while maintaining a strong customer service focus. Must be willing to work 11am to 8pm shift and occasional holidays.

Preferred: Bachelor’s Degree or experience in customer service, call center or coordination environment. Proven ability to learn new computer systems and to multitask.

Danaher Overview

Danaher is a Fortune 200, NYSE-listed, science and technology leader that designs, manufactures, and markets innovative products and services to professional, medical, industrial, and commercial customers. Our portfolio of premier brands is among the most highly recognized in each of the markets we serve. Our 59,000 associates around the world serve customers in more than 125 countries. In 2011, we generated $16.1 billion of revenue from five reporting segments: Test & Measurement, Environmental, Dental, Life Sciences & Diagnostics, and Industrial Technologies.

Organization

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Diagnostics

Job Function

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Customer Service

Primary Location

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North America-United States-IN-Indianapolis

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Schedule

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Full-time

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Danaher - 2 years ago - save job - copy to clipboard
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