Field Service Engineer
Danaher - Caguas, PR

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DIA000480

OPCO Description

Beckman Coulte is a global provider of biomedical testing systems and related products that simplify and automate laboratory processes. The company's instruments and chemistries are used in all areas of the biomedical testing continuum: patient care, translational solutions, and research and development. From complex DNA sequencing to simple one-use diagnostic screening kits, Beckman Coulter's products are utilized in every phase of the battle against disease.

Description

Administrative work

Analyzes and resolves critical accounts instruments problems. Complete all assigned service calls on time and report pending problems to the office.

To maintain assigned Parts Inventory on optimum conditions.

Requires to work after normal working hours to complete service schedules.

Requires perform assigned “24 Hours Service” duty on weekends and after normal working hours.

Keep up to date preventive maintenance and assigned service memos on his working areas.

Maintains on time service reports and records.

Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Able to travel out of Country and the Caribbean. Requires properly travel documentation up dated. (Passport, Visa, etc).

Effective communication with Customers and other.

Recommends measures to improve service quality on products performance and applications.

Provides support in sales demonstrations and installation.

Demonstrates improved overall effectiveness

Customer relationship

Proactively assess customer satisfaction and searches for way to increase Customer satisfaction.

Regularly solicits feedback from customer to ensure functional unit meets their current future needs

Establish strong customer relationships by developing trust via performance and attention

Qualifications

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Associate’s degree (A. D.) or equivalent from two-year college or technical school; or related experience and/ or training: or equivalent combination of education and experience. Valid Driver’s License

Danaher Overview

Danaher, a diversified technology leader, designs, manufactures, and markets innovative products and services with strong brand names and significant market positions. Driven by strong core values and a foundation provided by the Danaher Business System, Danaher's associates are pursuing a focused strategy aimed at creating a Premier Global Enterprise.

Organization

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Diagnostics

Job Function

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Engineering

Primary Location

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North America-United States-PR-Caguas

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Schedule

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Full-time

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Danaher - 19 months ago - save job - block
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