Field Service Level 1 Engine Technician
Cummins Southern Plains - San Antonio, TX

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Job Description:ESSENTIAL FUNCTIONS:
Repair, replace, or rebuild Cummins engines, components,
and sub-assemblies at locations outside the branch
repair shop.

DUTIES AND RESPONSIBILITIES:
1. Familiar with location of job and how bill is to be
paid.
2. Diagnose problem at job site and perform needed
repairs.
3. Must be able to lay out a job plan and organize the
customer's repair.
4. Determine if the customer's equipment is subject to
warranty.
5. Make repairs to customer's equipment on overtime,
weekends, and holidays when needed.
6. Serve as the custodian of an assigned field service
truck and associated company tools and equipment.
7. Complete work orders with all information and
documents necessary to complete invoices and/or warranty
claims.
8. Must see that correct parts are charged to work
order, unused parts are turned back in to the Parts
Department, and warranty parts are tagged and placed in
warranty bin.
9. Must have the ability to use V3 software.
10.Successfully complete all required training courses
from Cummins, Inc. and Cummins Southern Plains, Ltd.
Continually improve upon mechanical skills through home
study courses, service/parts topics, and other schools
offered by the Company.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1. Knowledge of all Cummins equipment.
2. Must have valid Texas or Oklahoma driver's license
and an acceptable driving record.
3. Possess knowledge of warranty and service programs
with Cummins products.
4. Must be self-motivated and possess strong
interpersonal and customer relation skills.
5. Able to make educated decisions.
6. Able to troubleshoot and perform any repair without
supervision.
7. Must have an internal drive for customer service and
provide an elevated level of service for internal and
external customers.
8. Must comply with safety rules and regulations and
apply them to daily work routines for personal safety
and the safety of others.
Req. Code : 587
Division/Department : San Antonio Operations
# of Openings : 1

Cummins Southern Plains - 18 months ago - save job - block
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