Field Service Technician III (San Pablo, CA)
IGT - Roseville, CA

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RESPONSIBILITIES

Install, remove, convert, perform preventive maintenance, and prepare games, set options and repair games in a field environment. Maintain accurate inventory of parts issued. Document repair, preventive maintenance, machine prep, standard power analysis and pre-site work. Follow documentation, policies and procedures and perform tasks with supervision. Knowledge of skills in some of the content areas of reading and translating wiring diagrams. Maintaining, repairing and troubleshooting to component/circuit level. Resolve technical problems. Perform program upgrades, and download set up. Testing programs with various verification devices, e.g., Kobetron; Chip Comparator. Troubleshoot with input and output tests. Set up game options and test various devices, e.g., bill acceptors. Test pay table, reel strip and bonus awards. Install and repair and maintain fiber optic lines and WAP telephone lines. Educate customers on basic game functionality. Maintain a positive image of IGT with co-workers and IGT’s customers. Work in a team oriented environment. Adapt to various jurisdictions and interface with compliance officers. Educate customers of basic game functionality. Has in-depth user-level knowledge of SAP.

QUALIFICATIONS

High School Diploma or equivalent required. Typically has 1 to 3 years of electronics or slot tech experience as well as project or team lead experience. Knowledge and understanding of AC/DC fundamentals. Must be computer literate. Documented networking experience required. A+ Certification, N+ Certification or similar certifications are a plus. Knowledge of tools and experience using the tools is required. Ability and willingness to travel to client sites as needed. Ability and willingness to work varied shifts and overtime as needed. Must have the ability to maintain a neat appearance and to maintain personal tools for position. Must be able to lift 75 pounds and able to stand a full shift. Able to work in adverse conditions for an extended period of time. Ability to follow policies, procedures and safety guidelines. Work well under pressure and take direction from supervision. Able to work in a team oriented environment. Must be able to adapt to various jurisdictions and interface with compliance officers. Ability to obtain and keep gaming and driver’s licenses with clean record. Must be able to pass IGT security background check. Must be able to obtain a gaming card.

This is a home based position largely supporting Casino San Pablo located in San Pablo, CA. Candidate must reside in a geographic location that can reasonably accommodate service responsibilities to Casino San Pablo and other nearby customers.

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IGT - 22 months ago - save job - copy to clipboard
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International Game Technology (IGT) has hit the jackpot in the casino gaming business. The company is the world's largest gaming...