Field Service Technician Trainee Job
Time Warner Cable - Gardena, CA

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Posting Job Title: Field Service Technician Trainee
Requisition #: 144531BR
Posting Location: Gardena, CA, US
Area of Interest: Engineering/Technical Operations
Position Type: Full Time

Posting Job Description

ESSENTIAL JOB FUNCTIONS:

- Attends, participates and must successfully complete all phases of the Field Tech training program.

- Installs and disconnects residential Video, Data and Voice services and customer owned equipment.

- Configures coaxial drop system to meet Time Warner Cable installation standards.

- Analyzes, maintains and repairs residential coaxial drop system and phone wiring, data network equipment and service.

- Educates customers about Time Warner Cable's products and services.

- Performs personal computer software configurations.

- Identifies defective customer premise equipment.

- Communicates routine maintenance and construction referrals.

- Presents service upgrade options and promotions to customers to accomplish in-field sales.

- Climbs poles utilizing steps or ladders utilizing or wearing related safety equipment.
JOB REQUIREMENTS:

- Electronics course work preferred.

- Computer networking course work preferred.

- Previous cable/telecommunications experience preferred.

- Must possess a valid California Drivers License and safe driving record.

- Ability to perform mathematical calculations to meet Time Warner Cable's signal level standards at customer premise.

- Ability to analyze and troubleshoot cable equipment and wiring issues.

- Must be able to learn and apply relevant knowledge of Time Warner Cable, CAL OSHA, General Orders 95 and l28 rules and regulations.

- Must learn and retain knowledge of basic electronic theory as it relates to essential duties.

- Ability to learn, retain, and utilize knowledge of personal computer hardware and software, the Internet and TCP/IP protocols.

- Ability to utilize programs to analyze network connectivity.

- Ability to use signal level meter and various test equipment to perform essential duties.

- Ability to safely drive company vehicle in various weather conditions and during any time of the day.

- Ability to use various electronic devices to communicate between service location and office.

- Ability to read and apply information from installation directions and work aides.

- Ability to perform mathematical calculations to meet Time Warner Cable's signal level standards at customer premise.

FCC Unit_TWC: 11601
Controlling Establishment ID: 00387 - Gardena

Time Warner Cable - 18 months ago - save job - block
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About this company
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Time Warner Cable (TWC) makes coaxial quiver. The company is the #2 US cable company, after Comcast, with operations in 28 states. Its core...