Field Service Technician
TransCore - Tampa, FL

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TransCore, a subsidiary of Roper Industries, Inc. (NYSE: ROP) is seeking a full-time Field Service Technician to join our team in Tampa, Florida.

Job Summary: This position performs on-site or in-house servicing, repair and/or installation of customer equipment. This job may include any aspect of field support including: troubleshooting and repair of electronic equipment, systems, and wiring; installation of equipment; upgrades, modifications, programming; preventive maintenance actions; documentation.

Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Installation, preventive and corrective maintenance of equipment to include PC based computers, video surveillance equipment, network communications equipment, and/or radio equipment.
  • Completes reports, logs and performs shift-to-shift communications in accordance with established policies, procedures and local practices.
  • Responds to corrective maintenance requests or alarms within an acceptable time frame.
  • Diagnoses and repairs hardware, software, and system issues
  • Reports the technical status of the system with accuracy and completeness.
  • Restores equipment to operational status as quickly as possible.
  • Module or PC Board swap out
  • Isolation of faults in units or components
  • Field test of units or components
  • Maintenance of spare equipment and parts following guidelines set forth to do so
Education : High school diploma or general education degree (GED) required. Vocational training in industrial electricity is preferred.

Required Skills:
  • PC literate
  • Troubleshooting skills
  • Familiarity with electronic toll devices
  • Customer service

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