Job Number 1544227
The Field Services provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. Essential Responsibilities
Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products
Provide on-site interpretation of data and technical instruction
Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
Reporting includes obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support
Assist customer in scheduling maintenance and workload
Assure that equipment and parts meet established schedules
Review reported malfunctions and identify / analyze any undesirable trends
Make recommendations on findings
Review effectiveness of maintenance actions in order to identify training needs
Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements Qualifications/Requirements
High School Diploma / GED with a minimum of 1 year industry experience Additional Eligibility Qualifications GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Desired Characteristics
Bachelor’s degree in Engineering is preferred
Strong oral and written communication skills
Strong interpersonal and leadership skills
Proven analytical and quality improvement ability
Able to interface at all levels of the organization both internally and externally
Why join one great company when you can join many? We are more than 280,000 people with jobs that range from biochemist to finance specialist to wind energy engineer. We’re passionate about making life better with new ideas and technologies. We’re diverse, supporting our communities in more than 140 countries. Experience personal growth and competency development as part of the GE team. GE Energy is leading the field in the development, implementation and improvement of the products and technologies that harness our resources such as wind, oil, gas and water.
GE Oil & Gas is a world leader in advanced technology equipment and services for all segments of the oil and gas industry, from drilling and production, LNG, pipelines and storage to industrial power generation, refining and petrochemicals. GE Oil & Gas also provides pipeline integrity solutions, including inspection and data management, and designs and manufactures wire-line and drilling measurement solutions for the oilfield services segment.
GE Oil & Gas exploits technological innovation from other GE businesses, such as aviation and healthcare, to continuously improve oil and gas industry performance and productivity. GE Oil & Gas employs more than 33,000 people worldwide and operates in more than 130 countries.
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