Field Test Project Coordinator
Panera Bread - United States

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Description

This position will develop and implement support and communication for the test product business plan for the Panera, LLC Research & Development Department.

Responsibilities:
  • Knowledgeable of and true to Company Mission and Values;
  • Responsible for continually evaluating and reinventing processes to better support success of
Preferencing Process

, and

New Menu Item Testing Process

in proof of concept and proof of operations markets with store teams and customers. Capable of truly "owning" the project and making decisions accordingly;

  • Responsible for providing input and administering support, updates, and project tracking as part of the Project Management Process
Preferencing Process

:

  • Schedule and develop all support tools necessary to conduct product screening and preferencing. Communicate all results and findings with appropriate departments;
  • Coordinate additional levels of product preferencing as required in the development process.
New Menu Item Testing Process

:

  • Develop and revise accurate and timely training tools to support implementation process at cafe level on an ongoing basis. Communicate specifications to appropriate teams;
  • Coordinate the development of all POP materials to support cafe launch;
  • Serve as the communication liaison between R&D, cafe, and support teams for ongoing development and success of new test products;
  • Monitor success and refinement of new items through ongoing communication with R&D field project coordinators. Communicate urgent issues as required;
  • Compile all relevant information and engage in formulation of Charter documents as part of test product introductions;
  • Administer all financial matters relating to project costs: projections, tracking, payment of invoices and reconciliation;
  • Responsible for establishing Food Safety and Sanitation Standards for center-of-the-plate new products and product revisions. Review and enforce all standards periodically to ensure relevance;
  • Responsible for ensuring Quality Control at all levels: Product standards, ingredient standards, recipe standards, and packaging/labeling standards met, monitoring of waste/shrink, and customer relations;
  • Develop a system for proactively monitoring and improving relationships with store management and store directors through effective telephone and face-to-face visits;
  • Effectively communicate with vendors and manage inventory of test ingredients to acceptable levels, all within approved company guidelines and standards.
Qualifications

  • Proven command in written specifications/procedures and operating success for all line areas of Panera bakery-cafe menu offerings;
  • Basic knowledge of Panera purchasing, receiving, and distribution process;
  • Strong knowledge of Panera production systems;
  • Strong understanding of guidelines for safe food handling;
  • Demonstrated ability to coach and teach a group of associates to achieve food production and food quality standards;
  • Ability to multi-task prioritize, and administer the Project Management Process;
  • Ability to quickly identify, create, and implement tools to ensure product success;
  • Working knowledge of Microsoft Excel, Outlook and Word;
  • Strong attention to detail and unwavering pursuit of excellence for the customer;
  • Strong self-management and self-starter mentality;
  • Capable of building trust with customers, cafes, and support center teams;
  • Strong problem solving, verbal and written communication, and decision making skills;
  • Effective verbal and written communication, both up and down the management structure;
  • Ability to manage schedule that fits the needs of the R&D and cafe teams;
  • Qualified candidates must have 2 years management level experience and responsibilities or equivalent in a bakery-cafe;
  • Moderate overnight travel required
Job

Research and Development

Primary Location

United States

Recruiter

Michelle Russell

Panera Bread - 17 months ago - save job - copy to clipboard
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