File Clerk
Department Of Veterans Affairs - Fayetteville, AR

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VacancyID: 676735

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans .

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are I ntegrity, C ommitment, A dvocacy, R espect and E xcellence (“ I CARE ”).

America's Veterans need you!

To find out more, go to http://www.va.gov/jobs/ .

KEY REQUIREMENTS

You must be a U.S. citizen to apply for this job.

You will be subject to a background/suitability investigation.

DUTIES:
The location of this position is in the Fiscal Service/Business Office, Health Information Management Section at the Veterans Administration Medical Center in Fayetteville, AR.

Major Duties and Responsibilities:
Responsible for carrying out a variety of health information functions related to record retention and records management. These duties include but are not limited to: receipt of records from other VA Medical Centers, scanning, indexing, and destruction of health and administration information.

Ensure all necessary health/administrative information is integrated as appropriate into a computerized scanning program.

Maintain a daily productivity log of scanning and indexing activities.

Responsible for tracking, retrieving, and performing follow-up activities on health record documents as received.

Responsible for the accuracy, security, custody, storage, release and delivery of medical records both in-hospital and primary care clinic patients.

Assist in the planning, developing, maintaining, and operating a variety of health records indexes and storage and retrieval software systems.

Perform filing and clerical duties associated with the retention, maintenance, guardianship, and control of administrative and medical records in a terminal digit filing system.

Work Schedule: Monday - Friday, 8 a.m. - 4:30 p.m.

***RELOCATION EXPENSES AND/OR INCENTIVES ARE NOT AUTHORIZED***

QUALIFICATIONS REQUIRED:
In order to qualify for this position at the GS-03 you must have six (6) months of general experience. General experience is progressively responsible clerical, office, or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled (i.e., indexing and scanning documents); ~OR~ Successfully completed one (1) year of education above high school. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (A copy of your transcripts is required or your application package may not be processed.); ~OR~ Possess a combination of experience and education (as described above) to meet the total experience requirements to qualify at the GS-03 level. (A copy of your transcripts is required or your application package may not be processed).

In order to qualify for this position at the GS-04 you must possess at least one (1) full year of general work experience. General experience is progressively responsible clerical, office, or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled (i.e., indexing and scanning documents); ~OR~ Possess two (2) years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (A copy of your transcripts is required or your application package may not be processed.); ~OR~ Possess a combination of experience and successfully completed post high school education (as described above) to meet the total qualification requirements to qualify at the GS-04 level. (A copy of your transcripts is required or your application package may not be processed).

A Quality Ranking Factor * has been requested by the facility to help determine which of the basically qualified applicants are likely to be better qualified for a position. The quality ranking factor for this position is: " I can type 40 words per minute . "

  • Quality Ranking Factors are skills, knowledge, abilities, or other worker characteristics which could be expected to result in superior performance on the job. Quality ranking factors will not be used for screening , but may be used as ranking criteria. Applicants with higher proficiency levels may rank above those with lower proficiency levels on a quality ranking factor.
You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position (Narrative Responses Not Required):

Ability to plan, prioritize, and organize work.

Knowledge and ability to use general office automation software (i.e., scanners, copiers, other office equipment, etc).

Ability to make sound decisions while working independently under basic supervision.

Ability to review, interpret, and follow written oral instructions.

Knowledge of the content of the medical records and types of different medical and administrative paper reports that will be scanned or placed into the medical record.

PHYSICAL REQUIREMENTS: The work is mostly sedentary; however, some bending, stretching, walking, and lifting is required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/qualifications .

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Please refer to this checklist to ensure proper accreditation and for foreign education requirements.

Veteran's Preference:
When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference ," (go to http://www.opm.gov/forms/pdf_fill/SF15.pdf ) and required documentation with your application materials. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx .

HOW YOU WILL BE EVALUATED:
Applicants will be ranked based on four quality groups, as follows:

Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;

Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;

Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and

Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.

BENEFITS:
VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: http://www.va.gov/jobs/job_benefits/benefits.asp .

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to http://www.opm.gov/disability/peoplewithdisabilities.asp ). For additional information on these, and other special appointing authorities, refer to this checklist or contact the hiring Human Resources Management Service at: Veterans Health Care System of the Ozark
1100 North College
Fayetteville, AR 72703

OTHER INFORMATION:
VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

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About this company
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The Department of Veterans Affairs (VA) was established on March 15, 1989, succeeding the Veterans Administration. It is responsible for pro...