Responsible for supporting the financial, administrative and operational management of the Revenue Cycle Operations. Responsible for managing, maintaining, and analyzing accounting management information including general ledger activity through financial statements.
1.0 RESPECT FOR LIFE. Smiles and is courteous, kind, and enthusiastic in all encounters. Respect is shown to patients, visitors and co-workers at all times.
2.0 FIDELITY TO OUR MISSION. Pride and care are taken in personal appearance thereby presenting oneself in a professional manner. Confidentiality is maintained at all times. Patient satisfaction is a priority.
3.0 COMPASSIONATE CONCERN. As an ambassador of Franciscan Physicians Hospital (FPH), thinks, talks, and acts in a concerned manner. Proper telephone etiquette is used. Attentive to others needs for direction.
4.0 JOYFUL SERVICE. Complaints are owned until resolved. Demonstrates a positive attitude and works towards maintaining high morale. Provides accurate information and makes every effort to obtain knowledge of basic inquiries.
5.0 CHRISTIAN STEWARDSHIP. Responds immediately to hazards, injuries, and equipment failures. Takes pride in the environment. Minimizes waste. Actively participates in effective use of all resources.
1.0 ADAPTABILITY: Understands and effectively adjusts to changes in job conditions, assignments, priorities, and schedules. Demonstrates flexibility and willingness to learn. Maintains a positive attitude regarding change.
2.0 INTERPERSONAL SKILLS: Verbal expression is clear, positive, and appropriate. Writes clear grammatical thoughts in a legible and understandable manner. Effectively listens to others and rephrases their thoughts. Effectively communicates to the appropriate audience and alters communication style according to the audience. Seeks clarification when necessary.
3.0 INITIATIVE/LEADERSHIP: Displays ingenuity, self-reliance, resourcefulness, assertiveness, ambition, and anticipation of what needs to be done and follows through with assignments. Ability to take needed action without direct instructions. Participates in committees, employee events, and activities.
4.0 TEAMWORK AND COOPERATION: Maintains a positive approach, works cooperatively with others, and demonstrates a constructive response to criticism and works with others as a team.
5.0 QUALITY ASSESSMENT AND EVALUATION: Performs work with regard to quality standards and regulatory compliance. Communicates deviation from standards and regulations to appropriate personnel.
6.0 JOB COMMITMENT/DEPENDABILITY/RELIABILITY: Demonstrates commitment to the organization. Recognizes the need to be available and is available when requirements of the job dictate. Promptly and accurately carries out tasks with minimal follow up.
EDUCATION/CERTIFICATION/FORMAL TRAINING :
Bachelor of Science or Bachelor of Business Administration degree with a major in accounting or finance required. Certification by the State Board of Certified Public Accounts (CPA) or Masters in Business Administration (MBA) desired but not required.