Under the direction and guidance of the Income Support Manager, this newly created Financial Assistance Supervisor is responsible for providing daily direction, supervision, training and oversight of staff assigned to the financial assistance adult unit. Oversees all long term care and non-disabled adult public assistance programs to ensure individuals are receiving the public assistance for which they are eligible according to the rules, regulations, and guidelines of the programs. This position is responsible for assisting in the development of new or revised procedures and methods for assessing, determining, documenting or performing case management responsibilities in the areas of public assistance. Ensure implementation of federal, state and local agency policy to provide effective service to county residents in a fiscally responsible manner.
NOTE: This position is not eligible for tele-commuting.
TYPICAL DUTIES AND RESPONSIBILITIES:
• Supervises, monitors, trains and evaluates the performance of fraud investigation and eligibility workers involved in the initial and ongoing determination of client eligibility for financial assistance and medical assistance programs. This includes but is not limited to; Hiring, promoting or transferring staff, assigning work, providing rewards and discipline.
• Plans and oversees the delivery of Financial Assistance and Medical Assistance services in accordance with County plans, budgets, state, federal laws and regulations.
• Participates in the administration and management of the Income Support Division and the department of Community Social services.
• Performs and conducts various public relations activities and responsibilities to provide current information concerning public and medical assistance programs.
• Oversee and coordinate the training of staff and others in the unit with respect to changes and trends pertaining to the work of the unit.
• Fiscal and Program Reporting.
• Performs other duties of a comparable level or type.
• High school diploma or GED.
• A 2 year vocational program in Financial Assistance can be substituted for two years of general financial assistance experience.
• Minimum of 3 years direct work experience in determining eligibility for financial assistance.
• Requires a valid MN driver's license or evidence of equivalent mobility.
SCORED EXAMINATION PROCESS:
All applications will be screened for minimum qualifications, scored and ranked. The highest ranked candidates meeting minimum qualifications will be recommended for the scored oral examination (interview). Final selection for the position will include successful completion of oral interviews and background investigations.