Financial Case Manager
Hazelden - Naples, FL

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The Hazelden Florida facility is a new state-of-the art facility with a team of highly qualified professionals providing excellent clinical care including 98% patient satisfaction and excellent one year outcomes post-treatment. Hazelden Florida is leading the field in new treatment approaches to addiction including combining residential care in an independent, structured living environment to promote recovery skills and increase post-treatment abstinence rates. Join an industry leader and become part of a treatment in a multi-disciplinary team environment.

Diverse individuals encouraged to apply.


Facilitate Financial Case Management from first inquiry through discharge for Hazelden patients; develop funding plans for all prospective patients; assist patients/guarantors with insurance questions and benefit explanations; guide funders in accurate completion of forms and offer assistance and/or direction on insurance matters; facilitate problem solving activities with the other staff in regard to funding issues; work with the patient/significant other/guarantor assisting them in concerns or questions they have regarding financial issues while in treatment; facilitate and demonstrate communication of patient information in order to represent accurately transactions with patients according to internal/external standards.


Vocational training required, Bachelor's degree desired; requires 2-3 years experience in healthcare field working with insurance claims or benefit verification and 2-3 years administrative experience; 1 year experience working in chemical dependency desired; must have demonstrated knowledge of the insurance industry and available coverage€™s as it relates to organizational need and contractual obligations; requires knowledge of the functions and capabilities of Microsoft Office (including Outlook, Word, PowerPoint, and Excel) and ability to type a minimum of 40-50 words per minute.

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