Responsible for making outgoing calls to individuals and collecting payment in full or arranging payment contracts. Initiating and following up on Financial Assistance Applications preparing FINNOT (Final Notice) for mailing. Taking incoming calls and responding to patient requests. Documenting all accounts whenever a communication occurs.
High School Grad or GED required.
At least 2 year collection experience and at least 6 months handling high volume phone calls is required.
Medical Office background preferred.
30 WPM typing (test will be administered in HR).