Under the direction of the Patient Access Manager, the Financial Counselor is responsible for financially securing all accounts; ensure accounts are evaluated within the Medical Center’s Financial Policy MCP 750.1.
Demonstrates a thorough knowledge of third party reimbursement requirements and regulations.
Serve as financial resource to patient care team, staff, HCFS, patients and families regarding financial issues and/or referral to government programs.
Obtain eligibility, benefit information, authorizations, patient demographic information, collect deductibles and patient liability.
Present/explain of payment options of collections of monies due.
Coordinate facilitate by pursuing eligibility and benefits for services rendered which are determined to be necessary in the continuum of care.
Keep team informed of status of account by openly communicating/participating in barriers to discharge and on-line documentation in funding notes.
Effective interpersonal skills to establish and maintain cooperative working relationships.
Flexible to work variable hours, locations, days/evenings/weekends and/or holidays and overtime based on business needs.
Minimum three (3) years previous Hospital Registration/Patient Access experience in a large, complex healthcare environment.
Working knowledge of the patient referral, authorization process, third party payors, reimbursement requirements, medical terminology, and ICD-9/CPT codes.
Bilingual: Spanish/English required.
Highly proficient with Microsoft Office (Excel, PowerPoint, Word, (outlook).
Must be able to work various hours and locations within Patient Access based on business needs.
Knowledge of EMTALA and HIPPA law.
Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability
Have excellent communication skills with the ability to communicate clearly both verbally and in writing.
University of California, San Diego (UCSD) Health System is the only university-based medical facility in San Diego, providing leading-edge care in patient care, biomedical research, education, and community service. We have two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Center, the Sulpizio Family Cardiovascular Center, and several outpatient clinics. UCSD Medical Center, Hillcrest is also a designated Level I Trauma Center and has the only Burn Center in the county. U.S. News and World Report’s 2010-2011 annual "America’s Best Hospitals" report ranks UC San Diego Health System among the best in the nation in five specialty areas: Diabetes & Endocrinology, Geriatrics, Orthopedics, Psychiatry, and Pulmonary. We invite you to join our dynamic team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
UC San Diego Health System is an Equal Opportunity / Staff Affirmative Action Employer that values a diverse workforce.