Financial Services Specialist
FCS Financial - Joplin, MO

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The Financial Services Specialist markets and originates credit services and provides agricultural financial products and related services to current and prospective Association customers. The incumbent will present a professional image to the customer and provide discretionary service that exceeds customer expectations. The incumbent will work very closely with the loan officer staff to service all aspects of customer relationships within the assigned territory. The incumbent provides first-level customer service, determines customer needs, and meets those needs to the extent of the incumbent’s delegated authority.

The incumbent will gather the appropriate information from the customer, transmit the information for loan processing, close the loan, and disburse the funds. On larger loans, the Financial Services Specialist will gather as much information as possible and then work with the appropriate segment loan officer to gain loan approval and deliver the credit. The Financial Services Specialist cross-sells related services, including crop insurance and credit life insurance sales, residential loans, leases, fee appraisal referrals, and Farm Cash Management to current and prospective Association customers, resulting in FCS Financial becoming the dominant provider of agricultural financial services. The incumbent also provides administrative support to the traditional, part-time or officer staff.

Required Knowledge and Experience

This position requires a high school diploma and related experience in a lending environment or equivalent. Strong customer service skills and effective team skills are essential. The incumbent should have a working knowledge of farm operations, the agriculture industry, accounting principles and practices, credit processing and servicing activities, and basic credit analysis procedures. Previous FCS experience is preferred. Must be able to effectively use computer technology and a wide variety of software applications, including Microsoft CRM, Microsoft Office suite applications and loan origination systems. Demonstrated organizational skills and excellent oral and written communication skills are required. An understanding of crop insurance and credit life insurance may be required based on location and grade. In some locations, a crop and/or life insurance license may be required.

Candidates meeting the minimum qualifications should apply online or submit a resume and cover letter identifying the specific position applying for to Human Resources at human.resources@myfcsfinancial.com , or by fax to 1-888-377-2392.

FCS Financial is an equal employment opportunity/affirmative action employer.