Fleet Quality Control Manager –
Busy, fast paced delivery company is seeking an experienced, Fleet Quality Control
Primary goal: To ensure fleet resources are being formally trained and managed properly for excellence in performance, appearance and retention; and following documented SOP procedures to zero defect goal.
Manage and implement the training process and procedures for existing fleet and new hires, to the specifications in the requirements of our Company’s SOP’s for quality performance achievement.
Verify that SOP’s procedures are in use, functional and efficient.
Report ongoing performance data to management to keep the companies continuous improvement efforts on track.
Oversee and champion a Corrective Action System. CAS
Verify by auditing the effectiveness of corrective actions.
Maintain the corrective/preventive action program, inclusive of tracking status of open actions, receiving and reviewing responses, working with departments for timely completion and periodic reports and metrics.
Monitor, evaluate and assign corrective actions to appropriate department heads for completion.
Required to perform routine “in the field” performance audits and oversight.
Provide ongoing guidance and mentoring to the fleet to reduce turnover and provide positive work environment.
All positions require a criminal background and drug screen