Fleet Service Manager
Wright Company - Covington, IN

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Job Descriptions:
JOB FUNCTION:
The Fleet Service Manager will provide a variety of administrative and sales services for the Wright Implement truck shop.

Essential duties include the following. Other duties may be assigned.
Manage all administrative tasks required in the truck shop: billing, parts ordering, creating tracking methods, updated the company business systems, filing
Manages the truck shop employees
Work with the mechanics to schedule work and dispatch mechanics
Responsible for selling truck shop work to new customers and current customers. Creates and maintains customer relationships to aid in ensuring full customer satisfaction.
Manages the entire sales process, including follow-ups after job completion
Take customer calls, respond to customer problems, and work with the members of the management for customer problem resolution
Assist in parts ordering, taking customer calls to dispatch techs, using the company business system
Type memos, correspondence, reports, and other documents
Comply with safety regulations and maintain clean and orderly work areas
Keeps himself/herself groomed and clothed as per dealership guidelines
As with all other employees, you will be expected to be a team player
All other duties assigned

Required Experience:
3-5 years experience running an office in the trucking, parts, or maintenance industry
High school diploma/GED required. Associates or Bachelor’s degree preferred
Ability to operate standard desktop load applications such as Microsoft Office and internet functions
Ability to read, understand, and follow written and oral instructions
Excellent phone etiquette
Able to work with minimum supervision
Should be customer service driven
Able to multi-task
Professional appearance
Excellent oral and written communication skills
Solid clerical expertise
The ability to learn quickly, multi-task, resolve issues and meet deadlines
Motivated self-starteer and team player with excellent attention to detail
Keyword: truck shop, manager, supervisor, fleet repair, management, operations
From: Wright Company