A Flight Attendant's duties consist of performing or assisting in the areas of service and safety to passengers in-flight and on the ground. Flight Attendants must ensure passenger compliance with all safety requirements and applicable Federal Aviation Regulations. While performing in-flight and ground duties, a Flight Attendant works in confined spaces of aircraft aisles and galleys. To provide service to passengers and operate cabin equipment, a Flight Attendant must stand, walk, kneel, bend, stoop, stretch, reach, lift moderately heavy objects from the floor to above shoulder level and push and pull equipment.
A Flight Attendant is in continuous contact with the public and from time to time must handle unaccompanied minors, disorderly, intoxicated, and irate passengers. A Flight Attendant cares for and assists ill, injured, and incapacitated passengers and may administer first aid in compliance with government and company regulations. In the event of an emergency, a Flight Attendant must be prepared to rapidly evacuate passengers from an aircraft, provide leadership, direction and assistance to passengers.
Work environment is subject to frequent changes and involves variable hours and working conditions. A Flight Attendant may spend lengthy periods alone without observation or supervision.
An ideal candidate is service oriented and professional in addition to being neat, well groomed and capable of making a positive impression. Must have excellent communication skills and be able to read announcements effortlessly. Candidates must be able to read, write, fluently speak and understand the English language and in our Caribbean bases, Spanish is also preferred. Must be able to report to work on a regular and timely basis.
High school diploma or equivalent is required, college courses or degree desirable
A minimum of one (1) year of customer service experience, face-to-face public contact
Legal right to work in the United States
Candidates must be willing and able to relocate to any of our flight attendant bases located in Chicago, IL; Dallas/Fort Worth, TX; Los Angeles, CA; Miami, FL; New York City, NY or San Juan, Puerto Rico. Domiciles are awarded based on operational need and seniority. Relocation expenses are not reimbursed.
Height no less than 5’0 and no greater than 5’11”. Must have corrected vision of at least 20/50 in each eye. Must be able to lift, push and pull heavy articles as required. Approximate weight of items handled by Flight Attendants are 22-86 lbs. Ability to reach all emergency equipment on all aircraft types. Hear and interpret chime system on board aircraft and determine origin of the call. See and interpret color-coded ceiling light panel indicators to determine crew or passenger needs. Ability to operate mechanical equipment. Must be able to fit into a
harness and seat belt without modification in any manner. Perform all duties which may require up to eight (8) hours of standing, work in pressurized and/or
cabin environments. Must be willing and able to work rotating shifts including weekends and holidays as well as travel on overnight trips.
Those selected for training must attend an unpaid three (3) week ground school training program conducted in Dallas/Fort Worth, TX. Accommodations and most meals are provided. Following the completion of ground school training, additional paid training will be conducted in-flight. Trainees will be responsible for incidental expenses incurred during training and for relocation to the assigned base upon completion. All applicants are required to have a valid passport prior to being scheduled for training.
Initial uniforms are issued during training and purchased via payroll deduction. Tattoos, body piercing and tongue rings are not allowed to be visible while in company issued uniform at any time. Tattoos cannot be covered by adhesive bandages or by other methods to render them not visible. Tattoos on the hand or above the shoulders are not acceptable at any time.
All wages are governed by the contract agreed upon between American Eagle and the Association of Flight Attendants (
). Current pay for flight time only is $18.39. Annual increases are based on Company anniversary dates as specified in the contract. Per diem is paid for each hour a flight attendant is away from home base. Hotels on layovers are provided by American Eagle.
Must have a valid passport with the legal right to travel to and from all countries that American Eagle serves. All forms of government issued identification must be issued in the same first and last name. Federal law requires American Eagle to determine an applicant's history of Department of Transportation (DOT) drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position. This position may be subject to DOT testing. If applicable to the position, a candidate must fulfill a fingerprint-based criminal background check to qualify for unescorted access privileges to airport security identification display areas (
). Candidates must also be able to secure appropriate airport authority and/or US customs security badges, if applicable.
American Eagle Airlines is an Equal Opportunity Employer.
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