This position requires a great deal of attention to detail. Assignments must be done within the specified time constraints. This person must have the ability to communicate, take initiative, teamwork, and be prompt. People skills, internal/external customer service, and communication skills are mandatory. Ability to communicate with people within the department is necessary. Multitasking, clear penmanship (so work may be interpreted correctly), regular attendance, getting along with others, detail orientation, working a full shift, and the ability to work in a fast paced constantly changing environment are required. This position also requires standing or walking for long periods of time, as well as pushing, pulling, lifting or carrying up to 20-50 lbs., bending and twisting.
65% Clearing and setting tables, assisting servers at all times especially with water and bread service, setting up preparation areas such as stocking side stations with linens, polished glassware and silverware. Assist in folding napkins for service.
25% Cleaning side stations such as bread bins, refrigerators and coffee area. Maintaining coffee and iced-t throughout service as well as loading bread into warmers at the beginning of lunch and dinner shifts.
10% Ensure linens are brought back to linen deparent several times during shift.
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Upon employment, all employees are required to fully comply with the Biltmore rules and regulations for the safe and effective operation of the hotels facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SPECIFIC JOB KNOWLEDGE SKILLS AND ABILITIES:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential job functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills or abilities.
Must be able to speak, read, write and understand the primary language used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess good detail orientation and organizational skills.
Ability to work in a dynamic and constantly changing environment. Must be adept to multitasking.
Most work tasks are outdoors as well as indoors. Ability to deal with going from hot and humid to colder a/c environments is necessary.
Must be able to stand and work on feet for long periods of time.
Talking and hearing occurs continuously in the process of communicating with employees,
managers, and subordinates.
Vision occurs continuously with the most common visual functions being those of near vision.
Must have finger dexterity to be able to utilize supplies and materials for work such as holding as much as 7 glasses in a hand or using a tray to carry supplies.
Prior restaurant experience desired.
Licenses or Certifications:
All employees must maintain a neat, clean and well-groomed appearance per Biltmore standards.
This job description is not an exclusive or exhaustive list of all job functions that an
employee in this position may be asked to perform from time to time.