Food & Beverage Experience Assistant
Square - San Francisco, CA

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Square is looking for an Food & Beverage Experience Assistant to help integrate Square's products into the daily lives of visitors to Square Kitchen & Square Tavern. You'll treat both like your own business (similar to a manager of a restaurant) and will craft the most impactful payment experience possible for guests. In this role, you'll help to amplify the quality of the product feedback and will share it with the product teams. You possess the technical skills, cross-departmental communication and high level of initiative and innovation for running a daily delightful experience. You have a merchant mindset and will shape the best customer service experience for Square’s office and employees. You'll work with various teams in the company, most closely with our product team and our food and beverage team.

Responsibilities

Manage the front end of the house and visual aspects of the Square Kitchen & Square Tavern

Report product improvement suggestions from guests for Square Register

Use internal systems to expedite routing of reporting

Interface between testing coordinator and office/food teams

Maintain close level of communication between Square product team and food/office team

Day to day tasks involving mail, stocking, setup for events, etc.

Inventory management of Square Tavern offerings

Consistently innovate current processes

Demonstrate interest in the payment experience

Qualifications

2+ years experience in Retail/Food/Hospitality service desired

Extensive POS skills/experience

Tech savvy; iOS and Android familiarity, Understanding of build(s)

Troubleshooting skills required

Strong communication and collaboration skills

Friendly and approachable

Strong organizational skills

Ability to wear many different hats

Square - 20 months ago - save job - block
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About this company
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Square is making commerce easy for everyone. Starting with a free credit card reader for the iPhone, iPad, and Android devices, Square...