Food & Beverage Group Manager
Snowshoe Mountain - Snowshoe, WV

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WHAT WE ARE ALL ABOUT

Vision for Success

SnowshoeMountainwill be known as one of the top five mountain destinations in the East, the best place to work inWest Virginia, and a trusted resort partner. We’ll carve our legacy by perfecting factors within our control and providing guest valued, hassle-free experiences to create lifelong mountain enthusiasts.

The Principles Guiding Our Daily Actions and Behaviors

Our six organizational values describe our shared beliefs…what’s important to us as an organization; how we want to treat each other and our guests.

Guest Driven – Service, Passion, Fun

Unified Team – Cooperative, Fun and Unsiloed

Integrity Always – Do the Right Thing

Down-Home Hospitality – Warm, Friendly, Sincere

Epic Experiences – Wild, Memorable, Unexpected Delight

Stewardship – Environment, Financial, Safety

Snowshoe Strategic Areas of Focus

Focus on Guest Valued Experience

Being a Trusted Resort Partner

Best Place to Work inWest Virginia

JOB PURPOSE

To assure guest satisfaction by providing a quality Food & Beverage Experience

ESSENTIAL JOB RESULTS

To perform this job successfully, an individual must be able to perform each essential job result

Satisfactorily. The employee is responsible for the following “job results”.

Provides leadership and direction

By

Managing standards of quality, service, safety, and profit

Developing and implementing goals, policies, and objectives

Overseeing all aspects of the operations under his/her direction

Assisting in recruiting, interviewing, hiring and training of management and staff

Carrying out all administrative functions pertaining to hiring, scheduling, payroll, performance reviews, coaching, counseling and discipline

Overseeing managers, supervisors and employees under their direction

Attending all meetings as required

Conducting training seminars (Tips, food handling, etc.)

Ensures guest satisfaction

By

Assisting in the menu planning, analysis, and pricing

Coordinating additional staff needs for special events and conference center business

Inspecting outlet(s) and employees to ensure compliance with health, safety and state regulations

Addressing guest feedback concerning outlets(s) service, presentation, quality of product and overall experience

Creating and implementing promotions, animation and special events for the outlet(s)

Maintains profitability

By

Monitoring labor costs, cost of goods sold, and other costs.

Contributing to the annual budget process and business plan

Contributes to team effort

By

Accomplishing related results as needed

Vehicle Disclaimer

Any Intrawest employee who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Intrawest Driver’s Standards Policy. This policy also applies to employees driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Intrawest Driver’s Standards Policy; if you have not – please contact your Risk/Safety or HR/EE Department.

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE REQUIRED

The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties.

Education: High School Diploma or GED

Prior Experience

Specific Experience: Restaurant/Business Supervisory or Management.

Length of Experience: 5 years management

Specific Certifications, Licenses Required:

Basic Computer Skills

SUPERVISORY RESPONSIBILITEIES

The incumbent will carry out the supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees,

Planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees.

GENERAL LANGUAGE & REASONING ABILITY

Ability to read and interpret documents such as safety rules, financial documents, operating and maintenance instructions, and procedure manuals. Requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl.

The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 160 pounds.

Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The incumbent performs this job both in an office and in his/her outlet(s), possibly in various locations resort wide requiring travel and exposure to the elements. The incumbent may work independently and make decisions spontaneously.

Employees are held accountable for all duties of this job and other duties as may be assigned.

Applicant’s acknowledgement & understanding of job essentials, demands and responsibilities:

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