Food & Beverage Manager
Denihan Hospitality Group 5 reviews - Miami Beach, FL

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Essential Functions:
  • Communicates effectively and genuinely with guests, team members and other departments.
  • Maintains a friendly and caring demeanor at all times in a fast pace environment.
  • Shows initiative and anticipates needs in job performance.
  • Demonstrates team work; is dependable and productive.
  • Able to find guest centric solutions. (Hugs the guest)
  • Inspects and tastes prepared foods on a daily basis to ensure quality ingredients, good presentation and recipes meet Royal Palm Hotel’s standards.
  • Develops new menu items and sets pricing, keeping in tune with the market.
  • Improves existing practices and services both in the front of the house and back of the house.
  • Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and health laws.
  • Follows company policies and procedures and is able to communicate them effective to subordinates.
  • Formulates short term and long-term operational and financial plans for the food and beverage department.
  • Communicates financial information to the General Manager on a daily basis, including up-to-date budget information and revenue growth programs.
  • Prepares the annual hotel budget for food and beverage operations.
  • Achieves budgeted revenues, controls cost (which includes labor, food, maintenance, etc) and maximizes profitability related to the facility operations.
  • Ensures proper procedures for handling of financial transactions and credit control.
  • Provides a professional image at all times through appearance and dress.
  • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
  • Takes an active role in sales and marketing by surveying market to know guest needs, creating special menus for catered events to increase sales and developing innovative ideas to increase average checks, increase covers and increase liquor sales in restaurant.
  • Aggressively recruits and staffs department using company hiring standards.
  • Conducts regular food and beverage meetings, providing objective and constructive feedback for the employees. Takes time to listen to employee concerns and deals with any challenges in a timely manner.
  • Effectively holds training classes for all food and beverage employees to effectively train on safety, proper procedures and service guidelines.
  • Maintains constant communication between departments and keeps other departments informed about special programs, promotions and events.
  • Fulfills Manager on Duty Shifts.
  • Any and all other duties deemed necessary by a member of management.
Non Essential Functions:
  • Any and all other duties deemed necessary by a member of management.
  • Be involved in departmental meetings and committees.
Knowledge, Skills, Abilities:
  • Strong Oral and written communication skills
  • Attention to detail
  • Planning and organizational ability
  • Computer skills
  • Able to work flexible, sometimes long hours
  • Able to exert up to 20 lbs of force occasionally and 10 lbs of force frequently.
  • Leadership skills
  • Outstanding Customer service
  • Creative ability
Required Qualifications:
  • College Degree preferred or equivalent extensive work experience. Minimum of five (5) years food and beverage and/or hospitality related work experience required preferable in a luxury hotel.

About this company
5 reviews