Food & Beverage Manager
Morgans Hotel Group - New York, NY

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Job Purpose:

Responsible for managing all property food and beverage operations, while maintaining a profitable Food and Beverage department and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

Duties & Functions:
  • Ensure that labor and expense guidelines are adhered to in order to maintain budgeted expenses
  • Institute and monitor service and/or product upgrades in order to maintain the company’s competitive edge
  • Establish and enforce MHG/property specific Standard Operating Procedures
  • Promote guest satisfaction throughout the operation
  • Implement repeat guest recognition programs to build loyalty to the operation
  • Promote inter-company business relations and shares best practices
  • Distinguish us as the industry leaders that continually improve to maintain our cutting edge
  • Act as a liaison between the community and the Food and Beverage operation
  • Supervise and provide leadership to all Food and Beverage personnel
  • Respond to guest complaints in a timely manner
  • Monitor industry trends, take appropriate action to maintain competitive and profitable operations
  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
  • Coordinate and monitor all phases of Loss Prevention in the Food and Beverage department
  • Prepare and submit required reports in a timely manner
  • Organize and conduct department meetings on a regular basis
  • Monitor quality of service and product
  • Initiate menu planning and preparation
  • Ensure compliance with all local liquor laws, and health and sanitation regulations and all other Food and Beverage related life/safety and other legal compliance in accordance with federal and local laws
  • Ensure the training of department heads on SOP’s, report preparation, technical job tasks
  • Select, train and develop personnel within the department. Able to exercise hire, discipline, personnel performance reviews and termination of employment discretion within Morgans Hotel Group policies
Specific Job Knowledge & Skills:
  • High School Diploma or equivalent required, College Degree in Business, Hospitality, or Related field preferred
  • Two to three years experience in overall Food and Beverage operation as well as management experience
  • Culinary, sales and service background required
  • Licenses or Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits
  • For Union properties only: Must possess Hotel and/or Food and Beverage operational experience in a Union environment. Must have strong and proven knowledge and practice of Hotel Collective Bargaining Agreements (will be subject to a skill test during interview process)
  • Must have knowledge of Food and Beverage preparation techniques, health department rules and regulations, liquor laws and regulations
  • One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
  • For Union properties only: Must possess experience in a Union environment. Must have strong and proven knowledge and practice of Hotel Collective Bargaining Agreements
  • Ability to multitask, work in a fast paced environment and have a high level attention to detail
  • Strong verbal and written communication skills in English
  • Maintain positive and productive working relationships with other employees and departments
  • Ability to work independently and to partner with others to promote an environment of teamwork
  • Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations
Physical Abilities:
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Requires manual ability to use, carry, and operate all necessary equipment

Morgans Hotel Group - 16 months ago - save job - block
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About this company
17 reviews
Morgans Hotel Group (MHG) is part of a growing trend of staying in boutiques rather than shopping in them. The company owns (wholly or...