Food & Beverage Manager
Starwood Hotels and Resorts Worldwide Inc - Seattle, WA

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Company

Starwood Hotels & Resorts Worldwide, Inc., one of the leading hotel and leisure companies in the world with more than 1000 properties in over 100 countries, is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien®, Aloft®and ElementSM. Starwood Vacation Ownership, Inc., a subsidiary of Starwood Hotels & Resorts Worldwide, Inc., is one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com or www.starwoodvacationownership.com.

Location

As the largest hotel in the Pacific Northwest, the 35-story Sheraton Seattle Hotel is a contemporary urban retreat in the heart of downtown Seattle, Washington. Transformed by the expansion of the new 25-story Union Street Tower, the Sheraton Seattle is a high style, high-speed hotel and meeting destination for business travelers, groups, and vacationers.

We offer:
Grand Ballroom from 18,000 sq.ft.
Junior Ballroom from 10,000 sq.ft.
47 total meeting rooms offer ample breakout ability
Total of 75,000 sq. ft. of meeting space condensed on three floors
26-story Union Street Tower with 420 beautifully appointed guest rooms.
35-story Pike Street Tower with 838 beautifully appointed guest rooms.
Total number of guest rooms: 1,258
New 7,000 sq.ft. restaurant, Daily Grill featuring great American food made fresh from scratch, one meal at a time, by people who care.
Redesigned Lobby Lounge
In-Short Order - Coffee Bar

Competitive Compensation, Performance Based Pay, Comprehensive, low cost health, dental and vision insurance for you and your family, Company-sponsored retirement plan-401(k) program, Life and Disability Insurance, Flexible Spending Accounts, Employee Assistance Program, Domestic Partner eligibility, Paid Time Off, Discounted Hotel Rates, Promotional Opportunities, Rewards & Recognition, Free Shift Meal

Department

Partner with Food & Beverage leaders to direct and organize the Food & Beverage function within the hotel in order to maintain high standards of food and beverage quality, service, and merchandising to maximize profits.

Job Description

Plan and direct the functions of administration and planning of the Food and Beverage venues to meet the daily needs of operation.

  • Clearly describe, assign and delegate responsibility and authority within the operation of the various food and beverage sub-departments, i.e., room service, restaurants, banquets, stewards, etc.
  • Develop, implement and monitor schedules for the operation of all F&B venues to achieve a profitable result.
  • Participate with the chef, venue managers, and catering managers in the creation of attractive and merchandising menus designed to attract a predetermined customer market.
  • Implement effective control of food, beverage and labor costs.
  • Assist in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion.
  • Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service. Recommend to management new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up of the customer market, or a change in the competitive environment.
  • Collaborate to develop operating tools necessary and incidental to modern management principles, i.e., budgeting, forecasting purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
  • Continuously evaluate the performance and encourage improvement of the personnel in the food and beverage department. Plan and administer a training and development program within the department which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development. Oversee departmental matters as they relate to federal, state and local employment and civil rights laws.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

  • Monitor hotel activities and troubleshoot problems.
  • Operate business management systems and programs in computer.
  • Provide on floor supervisor of venues.
  • Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards.
  • Additional duties as necessary and assigned.
Requirements

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Considerable knowledge of complex mathematical calculations and computer accounting programs. Budgetary analysis capabilities required.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.
  • Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.
  • Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.
Physical Demands

  • Most work tasks are performed indoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
  • Must be able to walk or stand for up to 5 hours per day. Office work and sitting at a desk are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
  • Ability to distinguish product quality, taste, texture and presentation and observe preparation.
  • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
  • Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
  • Must be able to lift up to 15 lbs. occasionally.
  • May be required to lift trays of food or food items weighing up to 30 lbs. occasionally.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
  • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
QUALIFICATION STANDARDS
Education
High school or equivalent education required. Bachelor’s Degree preferred.

Experience
Several years experience in overall Food & Beverage operation as well as management experience. Culinary, sales and service background required.

Licenses or Certificates
Ability to obtain and/or maintain any government required licenses, certificates or permits.

Grooming
All employees must maintain a neat, clean and well-groomed appearance per Starwood standards.

Other
Bilingual or multilingual ability preferred.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

EOE/M-F/D-V/Drug Free Workplace

Food & Beverage Manager
Company

Starwood Hotels & Resorts Worldwide, Inc., one of the leading hotel and leisure companies in the world with more than 1000 properties in over 100 countries, is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien®, Aloft®and ElementSM. Starwood Vacation Ownership, Inc., a subsidiary of Starwood Hotels & Resorts Worldwide, Inc., is one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com or www.starwoodvacationownership.com.

Location

As the largest hotel in the Pacific Northwest, the 35-story Sheraton Seattle Hotel is a contemporary urban retreat in the heart of downtown Seattle, Washington. Transformed by the expansion of the new 25-story Union Street Tower, the Sheraton Seattle is a high style, high-speed hotel and meeting destination for business travelers, groups, and vacationers.

We offer:
Grand Ballroom from 18,000 sq.ft.
Junior Ballroom from 10,000 sq.ft.
47 total meeting rooms offer ample breakout ability
Total of 75,000 sq. ft. of meeting space condensed on three floors
26-story Union Street Tower with 420 beautifully appointed guest rooms.
35-story Pike Street Tower with 838 beautifully appointed guest rooms.
Total number of guest rooms: 1,258
New 7,000 sq.ft. restaurant, Daily Grill featuring great American food made fresh from scratch, one meal at a time, by people who care.
Redesigned Lobby Lounge
In-Short Order - Coffee Bar

Competitive Compensation, Performance Based Pay, Comprehensive, low cost health, dental and vision insurance for you and your family, Company-sponsored retirement plan-401(k) program, Life and Disability Insurance, Flexible Spending Accounts, Employee Assistance Program, Domestic Partner eligibility, Paid Time Off, Discounted Hotel Rates, Promotional Opportunities, Rewards & Recognition, Free Shift Meal

Department

Partner with Food & Beverage leaders to direct and organize the Food & Beverage function within the hotel in order to maintain high standards of food and beverage quality, service, and merchandising to maximize profits.

Job Description

Plan and direct the functions of administration and planning of the Food and Beverage venues to meet the daily needs of operation.

  • Clearly describe, assign and delegate responsibility and authority within the operation of the various food and beverage sub-departments, i.e., room service, restaurants, banquets, stewards, etc.
  • Develop, implement and monitor schedules for the operation of all F&B venues to achieve a profitable result.
  • Participate with the chef, venue managers, and catering managers in the creation of attractive and merchandising menus designed to attract a predetermined customer market.
  • Implement effective control of food, beverage and labor costs.
  • Assist in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion.
  • Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service. Recommend to management new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up of the customer market, or a change in the competitive environment.
  • Collaborate to develop operating tools necessary and incidental to modern management principles, i.e., budgeting, forecasting purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
  • Continuously evaluate the performance and encourage improvement of the personnel in the food and beverage department. Plan and administer a training and development program within the department which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development. Oversee departmental matters as they relate to federal, state and local employment and civil rights laws.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

  • Monitor hotel activities and troubleshoot problems.
  • Operate business management systems and programs in computer.
  • Provide on floor supervisor of venues.
  • Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards.
  • Additional duties as necessary and assigned.
Requirements

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Considerable knowledge of complex mathematical calculations and computer accounting programs. Budgetary analysis capabilities required.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.
  • Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.
  • Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.
Physical Demands

  • Most work tasks are performed indoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
  • Must be able to walk or stand for up to 5 hours per day. Office work and sitting at a desk are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
  • Ability to distinguish product quality, taste, texture and presentation and observe preparation.
  • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
  • Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
  • Must be able to lift up to 15 lbs. occasionally.
  • May be required to lift trays of food or food items weighing up to 30 lbs. occasionally.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
  • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
QUALIFICATION STANDARDS
Education
High school or equivalent education required. Bachelor’s Degree preferred.

Experience
Several years experience in overall Food & Beverage operation as well as management experience. Culinary, sales and service background required.

Licenses or Certificates
Ability to obtain and/or maintain any government required licenses, certificates or permits.

Grooming
All employees must maintain a neat, clean and well-groomed appearance per Starwood standards.

Other
Bilingual or multilingual ability preferred.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

EOE/M-F/D-V/Drug Free Workplace

Starwood Hotels - 18 months ago - save job - block
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About this company
323 reviews
Starwood Hotels & Resorts Worldwide knows how to shine a light on hospitality. One of the world's largest hotel companies, it has...