The purpose of this position is to ensure patrons receive outstanding customer service in a clean, friendly atmosphere. This is accomplished by retrieving and delivery food and beverage orders to Premium Level guests. This position does not provide direction to other employees.
Please Note: This position requires the ability to work a flexible schedule that includes working evenings, nights, weekends and some holidays.
The information listed below is intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.
Delivers food orders by Premium Level guests by retrieving food from the kitchen preparation area and delivering it to guests in the Premium Level area.
Maintains clean and sanitary conditions in public food consumption areas. Ensure all food preparation areas are cleaned and sanitized appropriately.
Assists in cleaning suite pantry area.
Formal Education / Knowledge
Work requires the ability to read and understand written instructions, to understand simple processes and the routine operation of machines. Level of knowledge equivalent to four years of high school or equivalency.
No experience required. Must be at least eighteen years old.
Certification and Other Requirements
TABC Certification, Department of Health Food Handlers Certification, Valid Texas Class C Driver's License
This position requires walking or standing to a significant degree.
Basic - Ability to recognize meaning of common two- or three-syllable words. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study.
Intermediate - Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
Intermediate - Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
Receives directions: The employee normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results with some discretion when making selections among a few, easily identifiable choices. Assignment is reviewed upon completion.
Supervisory / Organizational Control
No responsibility for the direction or supervision of others.
Work involves choices of action within limits set by standard practices and procedures. Professional judgment is required to apply the proper course of action.
Interpersonal / Human Relations Skills
Discussion Frequent: From 21% to 50% of work time.