A. Mission and Scope
The purpose of this position is to provide prompt, courteous service to guests, trainees and employees in a manner that reflects professionalism as well as the Mission, Vision and spirit of the USSRC.
Education: Completion of High School or G.E.D. required.
Experience: Previous cashier experience strongly desired. Some experience (0-3 months) in a food service environment desired. Must be able to work in a fast paced environment. Must be able to interact with guests, trainees and employees effectively and in a courteous, professional manner.
C. Physical Requirements of the Position
This position has the following special requirements:
Walking to access other departments and areas of the Food Service Department.
Standing for long periods of time (4-6 hrs.) or for duration of shift operating cash register on concrete floor.
Pushing, carrying, lifting items, equipment, supplies up to 40 lbs. waist high.
Bending, kneeling, reaching to store & retrieve supplies and equipment.
Reading, sight wrist movements, feeling to operate cash register, handle money.
Talking and hearing to communicate with supervisors, co-workers, guests and employees.
This position involves working in a climate controlled environment. This position may involve working in a kitchen that is subject to changing temperatures. This position deals extensively with the general public and employees throughout the organization who interact with assigned area of responsibility.
D. General Requirements
Willingness to be open to learning and growing
Interpersonal skills to work as an integral part of a team
Must possess a valid driver's license & appropriate references
Appropriate interpersonal/personal boundaries
Prefer to be at least 18 years or older or a senior in high school
Maturity of judgment and behavior
Accepts full responsibility of their actions and how these may affect others
E. Professional Standards
Understands and follows all policies & procedures
Maintains high standards for work areas and appearance, presents self in a highly professional manner to others and understands that honesty & ethics are essential
Ensures that excellent customer service is maintained with each customer
Maintains a positive attitude toward the position & the company and appreciates that promptness and attendance at work is apart of sustaining a professional relationship
F. Teamwork Standards
Takes an interest and initiative in the development of the Department's team
Maintains pleasant and professional relationship with co-workers & assists as needed
Remains positive about the team and facilitates an optimistic approach to resolution of issues
Maintains productive, effective and professional relationships with all departments
G. Position Duties
Food Service General Operations
Meet or exceed regulatory and professional standards for the cleanliness and sanitation of food service areas and equipment.
Promptly acknowledge guests, trainees, and employees in a courteous and professional manner.
Respond to, and whenever possible, resolve guests' questions and complaints promptly and in a manner that reflects the Mission, Vision and Spirit of the USSRC.
Meet or exceed the expectations of the Food Service Management Team for the accurate and timely completion of related tasks and assignments.
Cash Register Operations
Ensure that register money is retrieved, delivered and handled in accordance with written procedures while working in the Cafeteria, Grill or in a food service refreshment cart.
Operate cash register in an accurate, effective and efficient manner so as to ensure that there is no delay in service to guests, trainees or employees.
Ensure that all money is secure and monitored at all times.
Balance cash register at the end of shift and transport to Cash Control in an accurate and timely manner.
Perform any and all food preparation duties as assigned in an accurate and timely manner and in accordance with expected numbers of guests; such as breakfast, lunch and dinner preparations, panning up biscuits, sausage, waffles, preparing pizza, cutting fruit, hamburgers, hotdogs, fries, speciality sandwiches, etc…
Cafeteria Line Operations
Ensure the accurate and timely set-up & breakdown of the cafeteria work areas. Work includes, but is not limited to: serving lines, salad bar, beverage service, disposables & condiments, dining tables & chairs.
Ensure that the Camp Line has adequate supplies necessary to conduct daily operations.
Meet or exceed the expectations of Food Service Management Team for the accurate and timely balancing of cash registers.
Respond to, and whenever possible, resolve guests' questions and complaints promptly and in a manner that reflects the Mission, Vision, and Spirit of the USSRC.
Meet or exceed the expectations of the Food Service Management Team for the accurate and timely completion of related tasks and assignments
The above duties reflect the general responsibilities necessary to describe the principal work functions of the job, and shall not be considered as a detailed description of all work requirements that may be in the position.
Employee is responsible for working in a safe manner and keeping his/her workplace safe.
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