Food Service Worker
Department of Veterans Affairs - El Paso, TX

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Vacancy Identification Number (VIN):


Become a part of a team providing compassionate care to Veterans


Every job at the VA impacts the Veterans that we serve. You can be part of that team, helping to make sure that our Veterans receive the top-quality care they deserve.

VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.

For more information on the Department of Veterans Affairs, go to




Must be a U.S. citizen to apply for this job.

Subject to a background/suitability investigation.

Pass a pre-employment medical examination.

English Language Proficiency required.

Relevant experience (see Qualifications below).

Provide all required documents (see Required Documents below).

Incumbent will perform a variety of food service duties in support of the Veterans Canteen Service food operations. Incumbent may be assigned to perform duties in any of the following areas: kitchen, and/or any of the other food-related areas of the service as well as serving lines, etc. In each assigned areas and consistent with VCS food Standards, guidelines, and instructions, the incumbent assists with the preparation, and subsequent serving of prepared food items. The incumbent will assure all food, paper goods, forks, knives are stocked/maintained in preparation for the daily operation of assigned shops/areas. Assist with receiving and storing of food deliveries. The incumbent is required to operate equipment as required and in accordance with instructions. The incumbent may be required to operate a cash register in accordance with operating standards and instructions.

Relocation expenses will not be reimbursed.

Tour of Duty:
Monday - Friday 7:00 am to 3:30 pm

Citizen of the United States

For this position, the job element method is used to match what you, the applicant, can do against what the work calls for. A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence of specialized experience, which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position, must be supported by detailed descriptions of your experience on your resume.


: Your background should demonstrate experience in a variety of duties related to food service, food preparation, or other similar activities (preferably in an institutional setting).

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Please provide work experience information such as hours per week, salary and starting/ending dates of employment (month and year format) to establish year(s) of experience.

The incumbent performs work requiring light to moderate physical effort and is subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling and bending. Work requires constant standing, bending, stooping, and stretching with frequent lifting up to 40 pounds. Occasionally lifts or moves objects weighing up over 40 pounds.

Physical Standards

: See VA Handbook 5005, Part III, Chapter 2, paragraph 7, and VA Handbook 5019, Occupational Health Services.

Applicants for this position must pass a pre-employment medical examination.

The work is performed in kitchen areas where the steam and heat from cooking and dish washing equipment often cause uncomfortable high temperatures and humidity. The work area is well lighted but usually noisy from food service activities, and there is danger of slipping on floors where food and beverages have been dropped. Incumbent is regularly exposed to hot liquids, sharp cutting blades, hot working surfaces and extreme temperature changes when entering walk-in refrigeration or freezing units. Has contact with a variety of detergents and cleaning materials.


: Those who meet the minimum level of experience and training for the screen-out element will then be evaluated in each of the following job elements:

• Knowledge of work practices, cleanliness, neatness, and sanitation in food service work.

• Technical procedure and practice in food service work.

• Ability to read, understand and follow food preparation and serving instructions, manuals etc.

• Ability to use and care for food preparation and serving tools, utensils and equipment.

• Dexterity and Safety in food service work.

• Knowledge of quantity food preparation and serving ingredients and materials required in performance of food service worker duties.

Additional information on the qualification requirements is outlined in the OPM Job Qualification System for Trades and Labor Occupations which is available for your review on OPM's web site at

Applicants appointed must be proficient in spoken and written English.

New Appointees will be subject to a background investigation to determine suitability.

Male applicants born after December 31, 1959, must certify at the time of appointment that they have registered with the Selective Service system or are exempt for having to do so under Selective Service law.

Veterans' Preference:
When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an "SF15, "Application for 10-Point Veteran Preference," (go to


Your DD-214 must be legible and must show character of service and all dates of service; more than one DD-214 may be needed to show all dates of service. Copies of your DD-214 may be requested by calling 800-827-1000 or TDD# 800-829-4833 or online at


Please provide member copy 4 of the DD-214.

For more information on Veterans' Preference, please visit



Your application, résumé and/or supporting documentation will be verified to ensure you meet the basic qualification requirements.

Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

You may also be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.

Performance Based Interviewing (PBI) will be used whenever interviews are conducted during the selection process. To find out more about PBI, visit


Temporary employees are not eligible for health benefits.

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to

). For additional information on these, and other special appointing authorities, refer to this


This is a bargaining unit position

Receiving Service Credit for Earning Annual (Vacation) Leave:
Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees’ credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Equal employment opportunity:
All applicants will receive consideration regardless of race, color, age, religion, sex, national origin, political affiliation, membership or non-membership in an employee organization, marital status, no disqualifying physical handicap, or any other non-merit reasons.

Reasonable accommodation:
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

Special Employment Consideration:
Individuals eligible for the following appointments are encouraged to apply: 5 CFR 213.3102 "u", Schedule A, Appointment of persons with disabilities (

); mental retardation, severe physical disabilities, or psychiatric disabilities; and Disabled veterans with a compensable service-connected disability of 30% or more (


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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...