Food Service Worker
Department of Veterans Affairs - Houston, TX

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Department of Veterans Affairs

(VA) needs employees who possess the energy, compassion, and commitment to serve those who served our country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA.

The VA is committed to hiring Veterans


The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture and how we care for Veterans, their families and other beneficiaries. The Values are








espect and


xcellence (“I CARE”).

America's Veterans need you!

To find out more, go to



You must be a U.S. citizen to apply for this job.

You will be subject to a background/suitability investigation.

Pre-employment physical required.

Driver's License, Class A is required.

This position is located at the Michael E. DeBakey VA Medical Center in Houston, Texas in Nutrition and Food Service. Major duties include:

provide meals to patients based on their medical needs by following printed menus and established procedures.

portion food by placing uniform/standardized amount in dishes and in correct quantities.

set up and replenish food items, beverages, condiments, dishes, flatware, and serving utensils during meal times.

follow aseptic techniques/procedures when serving meals on hot service lines.

rethermalize hot menu items to safe temperatures for meal service and ensure food items are maintained at the proper temperatures.

collect and transport menu items safely for a distance of one mile from the medical center to the domiciliary, using a government vehicle, at least three times daily.

refuel vehicle using government issued credit card and ensure vehicle is clean and maintained.

attend training courses and other classes and meetings as scheduled and relieve higher graded employees in emergency situations and within established guidelines.

Work Schedule: Rotating tours covering shifts from 5am - 8pm and rotating days off.


Applicants will be rated in accordance with the OPM Qualification Standard Handbook X-118C (

). For this position, the job element method is used to match what you, the applicant, can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element (WG-2 and higher only; screen-outs are not applicable to WG-1). Applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are rated against the remainder of the job elements. While a specific length of training and experience is not required, your responses to the questionnaire must be supported by detailed descriptions of your experience on your resume.

You will be rated on the following Job Elements as part of the assessment questionnaire for this position:

Screen Out - Ability to do the work of a Food Service Worker without more than normal supervision.

Selective Placement Factor (Screen Out) Possession of a valid driver's license, Class A.

Safe and effective work practices (includes keeping things neat, clean, and in order).

Technical practices (theoretical, precise, artistic) e.g., knowledge of regular and modified diets, portioning and knowledge of food handling techniques.

Ability to read, understand, and follow oral and written procedures and instructions such as worksheets, menus, recipes, and schedules.

Ability to properly use and maintain food service utensils and equipment.

Physical effort and work conditions

: Incumbent must be able to lift and/or carry patient trays, food containers, subsistence, and supplies being placed into storage or for use in serving areas. frequently lifts or moves objects weighing up to 40 pounds. Must be able to stand and/or walk for long periods of time. Work requires continuous standing walking, and bending. Incumbent must be able to remain alert at all times while performing assigned duties in order to avoid mistakes and/or accidental injury to self or others. Incumbent must be able to work under pressure of peak workloads and in accordance with close schedule. Work requires that incumbent work on slippery floors, in areas with above and below normal temperatures and around live steam and/or electrical equipment. Incumbent may be subject to cuts and burns during performance of normal range of duties. Job duties require use of cleaning/sanitizing supplies in completion of daily work assignments and adherence to published Medical Safety Data Sheet (MSDS) guidelines for use of such products. Incumbent will work in all types of weather, loading and unloading food and other products, drive in traffic, and make multiple trips under all road conditions.

IN DESCRIBING YOUR KNOWLEDGE, SKILLS AND ABILITIES, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS. If your resume does not support your questionnaire answers, we will not allow credit for your responses.

Veteran's Preference


When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed "

SF15, "Application for 10-Point Veteran Preference

," (go to

) and required documentation with your application materials. For more information on Veterans' Preference, please visit


Applicants will be ranked based on three quality groups, as follows:

Best Qualified - applicants possessing knowledge, skills and abilities that substantially exceed the minimum qualifications of the position and who are highly proficient in all requirements of the job and can perform effectively in the position;

Well Qualified - applicants possessing knowledge, skills and abilities that exceed the minimum qualification of the position and who are proficient in most of the requirements of the job;

Qualified - applicants possessing knowledge, skills and abilities that meet the minimum qualifications of the position.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best-qualified group. The best-qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.

VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered:


The Federal Government has special appointing authorities for persons with qualifying disabilities (go to

). For additional information on these, and other special appointing authorities, refer to this


or contact the hiring Human Resources Management Service at: Michael E DeBakey VA Medical Center

2002 Holcombe Blvd

Houston, TX 77030

Veterans and Transitioning Service Members:
Please visit the

VA for Vets

site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.


Interagency Career Transition Assistance Plan

(ICTAP) and

Career Transition Assistance Plan

(CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at


VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

You may be required to serve a probationary period.

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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...