Fraud Investigator I
Mercantil Commerce Bank 5 reviews - Doral, FL

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Investigates confirmed fraud cases related to credit cards, checks, ACH and Wire fraud for amounts up to $100K. Investigative duties include:
  • Authentication of clients
  • Interview of involved parties
  • Research transactions, activity reports, banking applications and business processes
  • Make recommendations on case dispositions
  • Working with other Financial Institutions and Law enforcement
    • Identify fraud schemes and connect related cases.
    • Documents and reports cases via Case Management system.
    • Ensures communication flow with business lines and the investigation team in regards to fraud cases.
    • Performs research on suspicious activity/transactions escalated from other departments in the organization.
    • Documents & presents case facts and finding via investigative reports and if applicable to Law enforcement agencies in support of criminal apprehension or prosecution.
    • Makes recommendations on fraud cases for settlement, and implementation of controls or changes in order to prevent future recurrences.
    • Responds quickly to fraud events in order to recover funds and minimize losses through restitution of monies.
    • Support Compliance efforts on cases that may cross over into Money Laundering and require BSA reviews for possible SAR filings.
    • Setup and analyze Fraud reports for the detection of transaction that match fraud patterns
    • Maintains professional and confidential demeanor at all times.
    • Attend external events related to Financial Crimes.
    • Testify in Civil and Criminal proceedings and depositions.
    • Contribute to the overall goals of the Fraud Prevention Department through information sharing and ongoing improvements.
    • Network with various Government Agencies, and Police departments. Communicate with other financial institutions to coordinate and expedite funds recovery.
    • To identify, evaluate, monitor and make any recommendation deemed necessary to their respective Risk Management Committee in order to assess, reduce, eliminate or control any current or prospective risks to earnings or capital arising from violations of, or nonconformance with, laws, rules regulations, prescribed practices, internal policies and procedures or ethical standards.

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