Fraud Investigator
Ally Financial 169 reviews - Lewisville, TX

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  • Lewisville, TX
We are Ally Financial

A company with a new approach and a rich history; one that values openness, accountability and honesty. Our company dates back to 1919 and is built on the strong foundation of GMAC Financial Services. Our associates and customers are at the heart of everything we do.

We serve more than 15 million customers worldwide and have financed more than 150 million cars/ trucks

Ally Financial is ranked the No.1 automotive finance company

Money Magazine rated Ally Bank as the Best Online Bank Package for 2011

Ally Financial consistently ranked within Fortune 500 Companies

Ally Financial strives to build a World Class culture that engages a diverse and vibrant team of professionals. We seek employees who are motivated for success with processes aligned to promote inner-mobility, career growth and leadership development. Ally Financial remains committed to offering a compelling employment proposition that enables us to expand our dynamic team. Put your career on a path with a company that’s taking the financial services industry in a new direction and apply today! Visit

to learn more.

Fraud Investigator

Lewisville, TX

Position Description:
The purpose and function of this job is to investigates fraud cases; Assist with incoming fraud & terms of sale volume; Analyze statistical data on all accounts; Establish best practices to conduct fraud research; Document all pertinent investigation information

Principal Accountabilities:
Investigate accounts to detect and mitigate losses resulting in fraud

Analyze statistical data on accounts

Assist with incoming fraud and terms of sale volume

Interface with law enforcement and employees in addition to Global Security

Document all pertinent investigation information

Establish best practices to conduct fraud research

Act as liaison with Ally Regional Business Centers, Remarketing Centers, High Risk Collection Centers, Underwriting, and Ally Legal Department.

Understand charge-offs involving fraudulent activity and provide resolution to prevent future cases

Participate in post mortem reviews

Work with other Ally functions to ensure optimal efforts are taken to recover potential losses (i. e. repo, restitutions, assumptions, insurance claims, etc...)

Work with external agencies and industry working groups to "best practice" on fraud identification and recovery techniques

Minimum Requirements:
High school diploma or GED required

Strong business writing skills required

4 year college degree preferred

Criminal justice background preferred

Extensive skip tracing knowledge and skill

CFE (Certified Fraud Examiner Certification) strongly preferred

Special skills/abilities/competencies required:
Must be a team player

Be flexible and a creative thinker

Possess relationship management and collaboration skills, with the ability to influence without authority

Excellent interpersonal skills, very strong verbal and written communication skills with the ability to multitask

Be challenge driven, goal oriented and possess strong effective time management and organizational skills

Should have in-depth knowledge of current finance and bank fraud investigative techniques and fraud reporting guidelines

Should have a high level understanding of data and analytical skills, direct experience and knowledge of credit/underwriting guidelines

Proficient with Microsoft word, excel, access and power point

Demonstrate a blend of business and technical proficiency combined with fraud expertise in the financial services industry

Working knowledge of internet research tools

Manage multiple projects, remain organized and be detailed oriented

Understand reporting requirements of various regulatory federal and state agencies, i.e. SARS's

Working at Ally is Rewarding!

Ally's compensation program offers market-competitive base pay and above-market bonus pay potential based on achieving personal and company goals. Plus, we have a flexible paid-time-off program and emphasis on work-life balance.

Ally Offers Competitive Benefits:
401K Matching and Company Contributions

Paid Time Off (Roll-over up to 150%)

Variable Pay (bonuses)

Tuition Reimbursement

Comprehensive Health Insurance Coverage

Vendor Partnership Discount Program

Charitable Gift Contribution Matching

Adoption Assistance

Ally is an equal opportunity employer in that our policy, in accordance with federal & state laws, prohibits employment discrimination solely on the basis of a person's race, color, creed, sexual orientation, sex, marital status, or disability except where a reasonable, bona fide occupational qualification exists.


Automotive – Servicing

Primary Location

United States-Texas-LEWISVILLE


Lewisville Loss Mitigation - 2001416010



Job Posting

Feb 6, 2013, 9:35:10 AM

About this company
169 reviews
“Ally Financial Inc. is a leading automotive financial services company powered by a top direct banking franchise. Ally's automotive...