Fraud Prevention Emerging Technology Manager
JPMorgan Chase 9,847 reviews - Jersey City, NJ

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Job Description

JPMorgan Chase & Co.

(NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.

Global Security and Investigations protects the firm's employees and assets throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, Security guard management and alarm response, crisis management, ATM, branch and corporate building security and customer safety, physical crime investigations, workplace violence, fire and life safety, executive protection, due diligence, pre-employment screening, security operations on a global basis, fraud Investigations and cyber security.

The Fraud Prevention Emerging Technology Manager reports directly to the GS&I Fraud Prevention Assistant Director. The position requires a strong understanding of fraud and technology risk, working with internal management. This individual will assist in and perform analysis of fraud activity across the organization and partner closely with the Central Technology and Operations Group to design FP technology. The Manager will be focused on root cause analysis and quantifying risk, then communicate those findings to management in a fashion that prompts them to initiate systems, process, and procedural change that address the identified areas of concern.

The Fraud Prevention Emerging Technology Manager works closely with CTO and other key LOB personnel to analyze controls and recommend enhancements. In addition, works effectively with JPMC's technology support teams to discover how frauds occur through a deep understanding of JPMC systems and the processes that support them. The incumbent to this position must communicate effectively with LOBs when systems or process deficiencies are identified to ensure that they are corrected as well as work with Law Enforcement and the JPMC Cyber Security Team regarding cyber threats that may circumvent current fraud prevention technology. The successful candidate will analyze and identify fraudulent transactions based on actionable intelligence to mitigate reputation and financial risk. Recognizes opportunities for enhancing current fraud prevention systems. Additionally, will maintain strong liaison and working relationships with all federal, state and local law enforcement and regulatory agencies to share intelligence on fraud trending.

The Fraud Prevention Emerging Technology Manager will be responsible for:

Driving the research and development of emerging fraud prevention technology

Partnering closely with Central Technology and Operations in the testing of new Fraud Prevention (FP) systems

Understanding current FP systems

Incorporating feedback from multiple LOB's to identify credible, actionable intelligence. Develop a criterion for items that need to be actioned and to actively look for intelligence that supports specific ongoing investigations or risks.


Minimum of 10+ years experience in Fraud Prevention & Investigations or Fraud Risk Management

Cross Channel knowledge of online banking systems, New Account Screening, EFT systems, and/or risk management.

Some knowledge of EFT systems used to move funds intra or interbank; ACH, Wire Transfer, etc.

A basic understanding of organized criminal groups, pattern analysis, current fraud trend identification and electronic crimes as they relate to electronic fraud.

Experience presenting to an audience regarding fraud or investigations is a plus.

Technical skills:
Thorough understanding of industry data security trends/standards related to Fraud Prevention.

Basic knowledge of Microsoft operating systems

Experience with tools used for aggregating and analyzing large amounts of data using tools like Excel, Access, etc.

Some programming background helpful, but not required.

People Skills:
Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors.

Able to articulate sophisticated fact patters to non-technical line of business risk partners.

Able to interface with other bank investigators and industry peers in subjects related to fraud prevention.

Process Skills:
Strong knowledge of computers and general data processing.

Ability to identify control gaps through interaction with the investigative staff and recommend remediation strategies on a regular basis.

Communication Skills:
Excellent written and verbal communication skills are required.

Ability to communicate effectively with representatives and technology specialists within the Lines of Business.

Able to brief GS&I management on key issues in a timely fashion.

Bachelors Degree in Criminal Justice, Computer Science, Accounting, MIS, Business Management, Engineering, or a technology-related field.

CISSP, CISA, or CFE are a plus.

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.


Security Services

Primary Location

US-NJ-Jersey City-NOC 5 - 575 Washington / 02969


JPMorgan Chase & Co.



Job Type



Day Job

Employee Status


Corporate Brand

JPMorgan Chase & Co.

About this company
9,847 reviews
At JPMorgan Chase, the work we do matters. All of us are committed to putting our resources and our voices to work every day for our...