Front Desk Agent
Rosewood Hotels and Resorts - Santa Fe, NM

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Check-in/check-out resort guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.

Experience: Previous experience as a Front Desk Agent.

Education: High school diploma.

General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills: Ability to input and access information in the property management system/computers.

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