Greets guests’ with-in 10 feet of arriving at Front Desk using proper greeting, eye contact and a smile. Answer all incoming calls in a timely manner (within 3 rings). Use approved greeting and guest name. Use approved script for greeting and closure on all guest interactions. Must have friendly, courteous, and professional demeanor. Processes reservations for check-in and check-out for all transient, internet, casino, government, and group guest efficiently in a friendly, courteous, and ...
IP Casino Resort & Spa - 18 months ago
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