As a Front Line Host you will be responsible for providing the highest levels of service within the Operations department .
You will have experience within a fast-paced environment where change is definitely the norm. Be both people and task orientated, you will have a proven passion for service delivery and the ability to motivate and instil your high standards within the team. The ideal candidate will possess great initiative and the ability to successfully interact with all levels of staff and guests. Must have cash handling experience, You may be working five days out of seven but must be flexible and able to work weekends and holidays.
Must be able to stand for long periods of time.
Must be able to lift up to 20 lb
Must have sales experience
Your primary responsibilities are but not limited to: demonstrating a clear commitment to being 100% guest-focused, ensuring that their needs and expectations are met, interact with Guests in an open & genuine manner, have the ability to engage in conversation and up sell. As a Front Line Host you must have an excellent knowledge of product and be able to answer Guests’ questions in detail. Hosts must adhere to Merlin Company Policies and Procedures, including all Operations Procedures and Safety Regulations.
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LEGOLAND California is a 128-acre family theme park dedicated to families with children between the ages of 2 and 12. Just like with LEGO...