Front Office Agent
846 - Red Lion Hotel Denver Southeast - Aurora, CO

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  • Sell, register, and assign rooms to guests.
  • Promote hotel facilities and services.
  • Calculate bills, collect payments and maintain cash bank according to policies.
  • Post charges to guest accounts: room service, food, liquor and telephone.
  • Ensure that all charges of the day have been properly posted to the appropriate guest folio or master account.
  • Ensure that all food and beverage outlets have balanced.
  • Ensure that all front office charges and miscellaneous charges and adjustments have been posted and balanced out.
  • Ensure that all guest charges have been balanced and all appropriate reports have been run and all supporting documentation is attached to the appropriate reports.
  • Prepare and distribute the daily managers’ report, eg. DMR.
  • Manually balance and directly deposit credit cards.
Required Experience:KNOWLEDGE, SKILLS and ABILITIES:
  • Knowledge of basic accounting and city attractions.
  • Ability to make change quickly and accurately.
  • Typing and 10-key experience helpful.
  • Basic accounting skills.