The primary responsibility of the Front Office Agent is to provide Unmatched Guest Service during the check-in and check-out process, registering guests, rendering bills, and receiving cash and credit payments. The Front Office Agent is also responsible for assisting guests with questions, directions, miscellaneous information and resolving guest disputes in a professional manner while maintaining service standards in order to enhance the overall guest experience. All duties are to be performed ...
Venetian - 17 months ago
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