Front Office Clerk
AIDS Healthcare Foundation - Jacksonville, FL

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AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE...at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people's lives while being well compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS Healthcare Foundation is the place for you! Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them. AHF's core values are to be: o Patient-Centered o Value Employees o Respect for Diversity o Nimble o Fight for What's Right STILL INTERESTED? Please continue! Essential Duties & Responsibilities Includes the following. Other duties may be assigned. o Meets and greets Healthcare Center patients and visitors, interfacing with them and the general public in a professional, courteous, and sensitive manner. o Ensures smooth patient flow by ensuring prompt attention to pulling patient charts and necessary medical records. o Assists in screening all patients to correct billing and financial information. Determines payment source based on information given (i.e., ability to pay, insurance coverage, Medicaid, etc.) o Accepts and reconciles patient co-payments and submits payments to the Office Administrator on a daily basis. o Schedules Healthcare appointments and performs appropriate reminder procedures. o Reviews patient intake materials for accuracy and completeness. o Ensures up-to-date patient information on computer systems and patient medical records. o Maintains stock of all Healthcare Center forms and patient brochures, keeping them organized for convenient access. o Assists with the maintenance of the office supply cabinet. o Utilizing AHF computer information systems, provides data entry for services and billing information. Ensures that all data entry is performed daily and accurately. o Enters all patient data into computer systems and maintains patient information systems up-to-date. o Coordinates providers' schedules and maintains appointment templates on system, resolving any scheduling conflicts that arise. o Sorts incoming mail and routes to appropriate staff, identifying priority materials. o Coordinates with appropriate staff for patient referrals. o Fills in at other HCC locations as needed when directed by Office Administrator or Director of HCC Operations. o Timely and accurately files all necessary paperwork in the chart. o Other duties as assigned. Participation in AHF Meetings/Committees Attends AHF meetings as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED); or one to three months' related experience and/or training; or equivalent combination of education and experience. Computer/Software Skills & Abilities To perform this job successfully an individual should have knowledge of Word Processing software. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Basic Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent to draw and interpret bar graphs. Reasoning Ability Basic Skills: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

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