Full Time Customer Service Representative
Afni - Tucson, AZ

This job posting is no longer available on AFNI Inc. Find similar jobs: Afni jobs

Are you looking for a career in customer service where you can make a difference every day? If so, let us help you kick start your career! As a Customer Service Representative, you will be part of the Afni inbound call center team dedicated to resolving customer issues in a prompt, professional and friendly manner while focusing on positive customer experiences.

Being part of the Afni team means opportunities for bonuses on top of an hourly wage, medical benefits, 401(k) retirement savings, tuition reimbursement and more!

In this entry level role, you will be fully trained to perform the following duties:

Build and maintain rapport with customers

Identify customer product and/or service needs

Review and update activity on accounts

Provide basic technical support

Promote and sell products and services

Attend training to update product knowledge
Requirements

Dedicated people who enjoy helping others

High school diploma, GED or higher

6 months to 1 year of customer service experience in a service related industry preferred (contact call center, retail, food service, telecommunications, etc.)

Computer proficiency, including web navigation

Strong communication skills

Adaptable to changing situations

You must be at least 18 years old to apply and pass drug screen, criminal background check, and comprehensive assessments during and after training. Afni is an equal opportunity employer.

When applying

  • Apply from a desktop computer or laptop (not a smartphone or tablet)
  • Have the following software installed on your computer:
o Web browser (Internet Explorer 8.0 or later or Mozilla Firefox 2.0 or later)
o Media Player (Apple Quicktime or Windows Media Player)
o Adobe Flash Player

About this company
506 reviews
Afni helps companies develop meaningful and profitable relationships with their customers. With contact centers in Alabama, Arizona,...