Full Time National Accounts Billing Supervisor
Omnicare Inc. 809 reviews - Allentown, PA

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Oversees billing activities while utilizing established policies and procedures. Directs and manages staff to perform daily operations to achieve management goals.

Key Responsibilities:
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Supervises and assist staff and with completion of daily workflow:

o Ensures all pre-billing/unbilled review is completed timely and accurately.

o Ensures all billing is done in accordance with Facility expectations.

o Ensures all post-billing activity such as disputes and credit memo review are done timely and accurately.

o Work directly with Manager to develop audit criteria for productivity/accuracy metrics related to all pre-billing and reporting review.
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Assist with training and development of new staff.
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Support and maintain business manual of policies and procedures, contract guidelines, reimbursement updates and collections tips and other reference materials.
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Audit billing functions regularly for compliance to policies, procedures, and contract and government regulations.
o Track ongoing issues and prioritize necessity for further review with Manager.
o Meet with Manager to review such issues and assist with development of plan for resolution whether internal or external to CBC responsibilities.
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Address performance and/or business issues while keeping direct manager informed.
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Ensure appropriate, timely and professional communications occurs with admissions coordinator, facility business office, facility Director of Nursing and/or facility administrator as needed.
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Maintain customer satisfaction through responses to customer billing inquiries. May include various levels of customer interaction and intervention for local, chain, regional and national account customers as directed by upper management along with coordination with Billing Division.
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Overtime may be required and/or expected.
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Work and partner with other internal departments.
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Follow all applicable government regulations including HIPAA.
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Manage staff appropriately and set clear expectations for performance.
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Conduct performance evaluations on a Quarterly basis for Supervisory staff.
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Ensure compliance with SOX regulations.
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Recruit and manage an employee’s work life cycle while following HR policies and procedures.
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Address performance and/or business issues while keeping direct manager informed.
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Participate in projects and/or management meetings.
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Other duties as assigned; job duties may vary by location.
Management Responsibilities:
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Responsible for providing employees with timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

Minimum (Required) Qualifications:
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High school diploma or equivalent; one to two years related experience and/or training; or equivalent combination of education and experience.
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Effective leadership and management skills.
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Effective coaching and listening skills at all levels of the organization.
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Excellent interpersonal and communication skills.
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Ability to effectively translate long-term business strategies and plans into execution and results including defining the priorities, plans and objectives of the organization.
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Ability to understand and add value to management interaction, demonstrate ability to work with the management team, influence others and drive change at all levels of the organization to improve employee performance and business results.
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Ability to multi-task effectively, be flexible, and operate with a sense of urgency. Open to change and demonstrates the ability to change gears when necessary.
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Ability to maintain confidentiality.
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Ability to work independently with minimal guidance.
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Proficient in Microsoft Office, including but not limited to Word and Excel.
Preferred Qualifications:
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Bachelor’s degree (B.A.) from four-year college or university.
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Healthcare industry experience.
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Minimum of three to five years of experience working in an office/business setting as a Lead or Supervisor.
Physical Demands: May sit, stand, stoop, bend and walk intermittently during the day. May sit or stand seven (7) to ten (10) hours per day. May be necessary to work extended hours as needed. Finger dexterity to operate office equipment required. May need to lift up to twenty-five (25) pounds on occasion. Visual acuity to see and read fine prints. Specific vision abilities required by this role include close vision, color vision and the ability to adjust focus. Must be able to hear normal voice sounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role.

Work Environment: Work in a climate-controlled, smoke-free internal environment.

Omnicare Benefits

Omnicare offers a competitive benefits package for full time employees which includes medical with prescription drug plan, dental, vision, life, vacation, sick, 401k, etc.

Omnicare is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, and veteran status or any other status protected by federal, state or local law. Omnicare is an Equal Employment Opportunity and Affirmative Action Employer.

THIS POSITION IS FULL TIME:
MONDAY - FRIDAY: 830 AM - 5 PM
*MAY HAVE TO WORK LATE AT TIMES & ALSO WORK SOME WEEKENDS

About this company
809 reviews
Omnicare, Inc., a Fortune 400 company based in Cincinnati, Ohio, provides comprehensive pharmaceutical services to patients and providers...